Service Warranty Administrator

Parkway KIA South; Rosharon (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid PTO

Competitive compensation

Opportunities for advancement

Job summary

ParkwayKia South is seeking an organized, customer-focused Service Warranty Administrator to join our founding team at Texas’ newest Kia dealership. You will manage and process warranty claims for Chevrolet vehicles, maintain records, and collaborate with service advisors and technicians to ensure accurate submissions.

This in-person, full-time role offers opportunities for advancement within a family-owned group that has operated in the Houston area for over 40 years.

Qualifications

• 2 years of vehicle warranty administration experience, preferably in a Chevrolet dealership.
• Valid Driver's License required.
• High School Diploma or GED minimum.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in relevant software and systems.

Responsibilities

• Process warranty claims accurately and efficiently.
• Communicate with factory regarding warranty issues.
• Maintain detailed records of warranty claims and approvals.
• Maintains and files repair orders; lists missing documents.
• Collaborate with service advisors and technicians to ensure accurate claim submissions.
• Stay up-to-date on Chevrolet warranty policies and procedures.
• Assist with any clerical needs as directed by the fixed operations manager or the controller.
• Provide clerical assistance to parts and service departments.

Skills

Attention to detail

Organizational skills

Communication

Interpersonal abilities

Software proficiency

Education

High School Diploma or GED

Tools

Warranty software

Job description

Join the Opening Team at Parkway Kia South | Automotive Service Warranty Administrator

ParkwayKia South is preparing to open its doors, and we’re looking for an organized, customer-focused Service Administratorto join our founding team.

This isn’t just another dealership job—it’s an opportunity to help build one of Texas’ newestKia dealerships from day one. As part of theParkway Family Auto Group, you’ll join an established, family-owned organization while helping create a best-in-class Parts Department that supports our technicians, service advisors, wholesale customers, and retail guests.

Whether you’re an experiencedAutomotive Warranty Administrator, Service Warranty Clerk, or Service Warranty Claims Specialist this is an exciting opportunity to grow your career in a brand-new, state-of-the-art dealership.

Job Summary:

As an Experienced Warranty Administrator at ParkwayKia Southyou will be responsible for managing and processing warranty claims for Chevrolet vehicles. This role requires attention to detail and a deep understanding of warranty policies and procedures.

About Us:Parkway is locally owned and operated. We have been in the Houston area for more than 40 years. We have three locations… Parkway Chevrolet, Parkway Family Kia, and Parkway Family Mazda. We operate elite, state-of-the-art service departments.

Responsibilities:

• Process warranty claims accurately and efficiently
• Communicate with factory regarding warranty issues
• Maintain detailed records of warranty claims and approvals
• Maintains and files repair orders; lists missing documents.
• Collaborate with service advisors and technicians to ensure accurate claim submissions
• Stay up-to-date on Chevrolet warranty policies and procedures
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Provides clerical assistance to parts and service departments.

Qualifications and Skills:

• 2 years of vehicle warranty administration required, preferably in a Chevrolet dealership
• Valid Driver's License required.
• High School Diploma or GED minimum required education.
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Proficiency in relevant software and systems

Benefits:

• Competitive compensation
• Opportunities for advancement
• Healthcare benefits
• 401(k) plan
• Paid PTO

Job Type:Full-time, In person

Schedule:Monday to Friday

Parkway Family Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.