Automotive Warranty & Claims Specialist

McGrath Arlington Kia; Palatine (IL); On-site; Full time

Job description

Are you the person in your dealership who fixes everyone else’s warranty mistakes?

McGrath Arlington Kia is looking for a professional Automotive Warranty Administrator / Claims Specialist who understands manufacturer compliance, documentation, and how critical warranty accuracy is to dealership profitability.

If you are currently handling warranty at a dealership and looking for a better environment, stronger leadership support, and a modern facility, this may be the opportunity you’ve been waiting for.

Compensation

• Up to $60k+ (Salary + Bonus)
  
  
  

What Makes This Opportunity Different

• State-of-the-art dealership facility
• Supportive management team that prioritizes compliance
• High-volume service department with strong workflow
• Stable organization within the McGrath Automotive Group
• Clear processes and accountability in the service department
• Great working environment with a professional team
  
  
  

Benefits

• Health, Dental, and Vision Insurance
• Paid Vacation & Holidays
• 401(k) Retirement Plan
• Long-term career stability
• Opportunities to grow within the McGrath Automotive Group
  
  
  

Key Responsibilities

• Review repair orders for proper documentation and manufacturer compliance
• Work with service advisors, technicians, and management to ensure claims meet factory requirements
• Track and reconcile warranty receivables and outstanding claims
• Maintain documentation and files required for manufacturer warranty audits
• Help maintain a high standard of warranty compliance within the service department
• Process and submit Kia warranty claims accurately and efficiently
  
  
  

Ideal Candidate

• Previous Automotive Warranty Administrator experience
• Strong understanding of repair orders, labor operations, and warranty documentation
• Experience working inside a high-volume dealership service department
• Detail-oriented with strong organizational skills
• Able to work closely with service management, advisors, and technicians
  
  
  

Equal Opportunity Employer

McGrath Arlington Kia is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local law.