Service & Warranty Administrator

Yellowhouse Machinery; Abilene (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employer Paid health insurance

Employer Paid dental insurance

Employer Paid vision insurance

Employer Paid life insurance

401K

PTO

Job summary

Yellowhouse Machinery in Abilene, TX invites applications for a Service Manager Assistant role at our Abilene location. You will support service operations, open and track work orders, and help maintain accurate billing and records.

The role includes administering warranty claims and providing guidance on warranty procedures to technicians and parts staff. The position requires 2+ years in service department operations, basic accounting knowledge, and proficiency with Deere Warranty and dealer

Qualifications

• 2+ years experience in Service Department operations preferred.
• Basic knowledge of accounting practices.
• Knowledge of office procedures.
• Familiarity with Deere Warranty system and dealer software.

Responsibilities

• Open work orders as directed by the Service Manager and maintain control until closed and invoiced.
• Assist in maintaining accurate and on-time billing, reports, and records for the service department.
• Administer warranty claim processes to maximize efficiency and ROI.
• Provide consultation on warranty procedures to staff as needed.
• Field customer inquiries to the Service Department and promote customer service.
• Perform other duties as assigned by management.

Skills

Customer service

Billing accuracy

Warranty knowledge

Communication

Office procedures

Accounting basics

Technology literacy

Mechanical terminology

Education

High school diploma or equivalent

Tools

Deere Warranty system

Dealer business system

Microsoft Office

Job description

Yellowhouse Machinery in Abilene, TX invites applications for a Service Manager Assistant role at our Abilene location. You will support service operations, open and track work orders, and help maintain accurate billing and records.

The role includes administering warranty claims and providing guidance on warranty procedures to technicians and parts staff. The position requires 2+ years in service department operations, basic accounting knowledge, and proficiency with Deere Warranty and dealer