Service Valet & Porter — Guest Experience Champion

Asbury Automotive Group; Frisco (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select management and…

Job summary

Asbury Automotive Group is seeking a Service Valet/Porter to greet customers arriving for service, check them in, and move vehicles from the service drive to the shop. This role supports the dealership by maintaining organization in the service drive and delivering a positive guest experience.

The valet will retain keys securely, assist service staff, and promote teamwork across departments while working outdoors and on their feet for extended periods.

Qualifications

• Must be at least 18 years old.
• Must have a valid drivers license.
• Must be able to pass pre-employment screening (background and drug test).
• Ability to operate manual transmission is highly preferred.
• Must be able to work outdoors and on your feet for extended periods.

Responsibilities

• Greet customers and obtain vehicle information at the customers vehicle when possible.
• Assist the Service Advisor in helping customers while maintaining organization in the service drive.
• Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner.
• Retain keys according to departmental safeguard procedures.
• Actively promote effective working relationships with associates and departments in the dealership.
• Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index.
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership.

Skills

Manual transmission

Driver's license

Pre-employment screening

Outdoor work

Job description

Asbury Automotive Group is seeking a Service Valet/Porter to greet customers arriving for service, check them in, and move vehicles from the service drive to the shop. This role supports the dealership by maintaining organization in the service drive and delivering a positive guest experience.

The valet will retain keys securely, assist service staff, and promote teamwork across departments while working outdoors and on their feet for extended periods.