Service Drive Concierge | Guest Experience Champion

Asbury; Dallas (TX); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards

Health insurance

401k with company match

Paid Parental Leave

Flexible spending accounts

Short-term and Long-term disability

Job summary

Asbury in Dallas, TX is seeking a Service Valet/Porter to be the first contact for service customers, greet arrivals, collect vehicle information and move vehicles from the service drive to the shop. You will help maintain organization in the service drive and support the Service Advisor.

This role requires outdoor work, the ability to stand for extended periods, a valid driver's license, and passing a background and drug test.

Qualifications

• Ability to operate manual transmission is highly preferred
• Must be a minimum of eighteen years of age
• Must have a valid driver's license
• Must be able to pass pre-employment screening (background and drug test)

Responsibilities

• Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible
• Assist the Service Advisor in helping customers while maintaining organization in the service drive
• Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
• Retain keys according to departmental safeguard procedures
• Actively promote effective working relationships with associates and departments in the dealership
• Follow dealership specific procedures for active vehicle delivery of the customers vehicleresulting in return visits and admirable (CSI) Customer Satisfaction Index
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
• Ability to work outdoors and on your feet for extended periods of time

Job description

Asbury in Dallas, TX is seeking a Service Valet/Porter to be the first contact for service customers, greet arrivals, collect vehicle information and move vehicles from the service drive to the shop. You will help maintain organization in the service drive and support the Service Advisor.

This role requires outdoor work, the ability to stand for extended periods, a valid driver's license, and passing a background and drug test.