Service-to-Sales Equity Specialist

Hicks Automotive Group; Corpus Christi (TX); Sur place; USD 19 000 - 26 000; Plein temps

Résumé du poste

Hicks Automotive Group in Corpus Christi, TX is seeking a service-to-sales specialist to mine equity from Mercedes-Benz service customers. Daily tasks include evaluating equity, offering upgrades, and converting service attendees into sales opportunities.

You will work on a daily queue of 15–30 customers, coordinating with service advisors and sales staff to move opportunities to closure. This is a full-time on-site role with a focus on service-driven sales growth.

Qualifications

• Automotive sales experience preferred
• BDC or service-to-sales experience a plus
• Dealership CRM or equity-mining experience is a plus
• AutoAlert training will be provided
• Comfortable on the phone and face to face with Mercedes-Benz owners
• Able to explain payment, equity, and lease terms clearly
• Organized enough to handle a daily queue of 15–30 customers
• Valid driver’s license with clean driving record

Responsabilités

• Log into AutoAlert at the start of each day and work the service appointment list before customers arrive.
• Review daily service customers and pull equity numbers and offers from AutoAlert, verify against the DMS, then contact them.
• Contact customers the same day they are in service or scheduled by phone, text, or email.
• Meet customers in the service lounge or on the lot and present a clear payment comparison and next steps.
• Hand off qualified opportunities to a sales consultant or manager with all notes and equity numbers ready.
• Follow up on unsold opportunities the next business day and through the week until closure or decline.
• Track daily activity and report results to the general manager.
• Maintain accurate customer data and flag incorrect contact details.
• Coordinate with service advisors to avoid interfering with repairs and flag high-estimate ROs.

Description du poste

Hicks Automotive Group in Corpus Christi, TX is seeking a service-to-sales specialist to mine equity from Mercedes-Benz service customers. Daily tasks include evaluating equity, offering upgrades, and converting service attendees into sales opportunities.

You will work on a daily queue of 15–30 customers, coordinating with service advisors and sales staff to move opportunities to closure. This is a full-time on-site role with a focus on service-driven sales growth.