Service Technician - Technology Products

Stallion Infrastructure Services; Tempe (AZ); On-site; USD 40,000 - 64,000; Full time

Job summary

Stallion Infrastructure Services in Tempe, AZ is seeking a Service Technician to install, configure, and repair electronic communication and surveillance systems at remote and field sites. You will work with mobile cellular, wireless network, and satellite equipment, support IP cameras and NVRs, and troubleshoot network/telephony systems while delivering strong customer service on every job.

This role requires lifting up to 60 lbs and outdoor work in varying weather conditions.

Qualifications

• Training from a two-year vocational or technical program or equivalent field experience.
• 1–2 years of experience in surveillance, communications, or related low-voltage installation work.

Responsibilities

• Install, configure, and repair communication systems. Including: mobile cellular communications equipment, wireless network products, and satellite equipment (e.g., PBX, modems, routers, satellite terminals, and hard-wired connections).
• Support maintenance and repair of surveillance systems including IP cameras, NVRs, and supporting powered components.
• Configure and troubleshoot network, telephony, and satellite terminal-related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Crosstrain and collaborate with additional field operations as required.

Skills

Networking concepts

Low-voltage systems

VMS/IP cameras

Troubleshooting

Customer service

Microsoft Office

Driver's license

Physical stamina

Outdoor work

Truck/Trailer towing

Working at heights

Drug/background screening

Education

Two-year vocational or technical program

1–2 years surveillance/communications/low-voltage experience

Job description

#294

Tempe, Arizona, United States

Location

2343 W University Drive #106, Tempe , Arizona 85281 , United States

Job Description

The Service Technician executes the setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. This position provides field support for technology products such as communications and networked surveillance equipment. It requires hands-on technical skills, strong troubleshooting ability, and a customer-first attitude.

Role Priorities / Responsibilities:

• Install, configure, and repair communication systems. Including: mobile cellular communications equipment, wireless network products, and satellite equipment (e.g., PBX, modems, routers, satellite terminals, and hard-wired connections).
• Support maintenance and repair of surveillance systems including IP cameras, NVRs, and supporting powered components.
• Configure and troubleshoot network, telephony, and satellite terminal-related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Crosstrain and collaborate with additional field operations as required.

Essential Knowledge, Skills and Abilities:

• Knowledge of basic networking concepts and low-voltage systems.
• Familiarity with various Video Management Systems (VMS) and IP-based cameras.
• Ability to work independently or with minimal remote guidance.
• Strong troubleshooting and problem-solving skills.
• Excellent attention to detail and strong customer service orientation.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Valid driver’s license and acceptable driving record.
• Ability to lift and carry up to 60 lbs as lifting batteries during installation may be required.
• Ability to work outside in the elements (heat, rain, mud, cold)
• Ability to drive a ½ ton pick-up truck and experience towing and hauling a trailer.
• Ability to work on ladders and at heights greater than 10 feet from the ground.
• Ability to pass a drug and alcohol test and background screen

Education or Certification required (if applicable):

• Training from a two-year vocational or technical program or equivalent field experience.
• 1–2 years of experience in surveillance, communications, or related low-voltage installation work.

Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.