Service Tech - Technology Products

Stallion Infrastructure Services; Hobbs (NM); On-site; USD 40,000 - 60,000; Full time

Job summary

Stallion Infrastructure Services seeks a Service Technician I to install, configure, and repair electronic communication and surveillance systems at remote sites. This role involves providing field support for communication products, performing maintenance on surveillance equipment, and troubleshooting network systems.

The ideal candidate will have training from a vocational program or equivalent experience, with 1–2 years in related installation work. Strong customer service and troubleshooting skills are essential for success in this role.

Qualifications

• Experience with mobile cellular communications equipment.
• Ability to lift up to 60 lbs and travel as needed.
• Capacity to work independently or with minimal guidance.

Responsibilities

• Install and configure communication systems for remote sites.
• Support maintenance of surveillance systems including IP cameras.
• Troubleshoot network and satellite terminal-related systems.
• Perform routine maintenance and system checks.

Skills

Troubleshooting skills

Customer service orientation

Networking concepts

Low-voltage systems

Video Management Systems (VMS)

Microsoft Outlook

Microsoft Excel

Microsoft Word

Education

Two-year vocational or technical program or equivalent field experience

1–2 years of experience in surveillance or communications installation

Job description

Role Summary

The Service Technician I executes the setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. This position provides field support for technology products such as communications and networked surveillance equipment. It requires hands‑on technical skills, strong troubleshooting ability, and a customer‑first attitude.

Role Priorities / Responsibilities

• Install, configure, and repair communication systems, including mobile cellular communications equipment, wireless network products, and satellite equipment (e.g., PBX, modems, routers, satellite terminals, and hard‑wired connections).
• Support maintenance and repair of surveillance systems including IP cameras, NVRs, and supporting powered components.
• Configure and troubleshoot network, telephony, and satellite terminal‑related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Cross train and collaborate with additional field operations as required.

Essential Knowledge, Skills And Abilities

• Knowledge of basic networking concepts and low‑voltage systems.
• Familiarity with various Video Management Systems (VMS) and IP-based cameras.
• Ability to work independently or with minimal remote guidance.
• Strong troubleshooting and problem‑solving skills.
• Excellent attention to detail and strong customer service orientation.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Valid driver’s license and acceptable driving record.
• Ability to lift up to 60 lbs and travel as needed.
• This position may travel to Georgia and South Carolina for rig ups and rig downs but will be back home most nights.

Education Or Certification Required (if Applicable)

• Training from a two‑year vocational or technical program or equivalent field experience.
• 1–2 years of experience in surveillance, communications, or related low‑voltage installation work.

Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.