Service Technician - Technology Products

Stallion Infrastructure Services; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Stallion Infrastructure Services in Houston, TX, is seeking a Service Technician I to install, configure and repair electronic communications and surveillance systems at remote and field sites. You will support mobile cellular, wireless, and satellite equipment, plus IP cameras and NVRs, with strong troubleshooting and customer service.

The role requires hands-on technical skills, 1–2 years of related experience, and the ability to lift up to 60 lbs.

Qualifications

• Hands-on technical skills and strong troubleshooting ability.
• 1–2 years of experience in surveillance, communications, or related low-voltage installation work.
• Training from a two-year vocational or technical program or equivalent field experience.

Responsibilities

• Install, configure, and repair communication systems including mobile cellular, wireless network, and satellite equipment.
• Support maintenance and repair of surveillance systems including IP cameras and NVRs.
• Configure and troubleshoot network, telephony, and satellite terminal-related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Cross-train and collaborate with additional field operations as required.

Skills

Networking basics

Low-voltage installation

Video Management Systems

IP cameras

Troubleshooting

Customer service

Microsoft Office

Driver's license

Physical strength

Travel readiness

Education

Two-year vocational/technical program

Tools

NVRs

IP cameras

Satellite equipment

Networking equipment

Job description

Location

Houston, Texas, United States

Job Description

The Service Technician I executes the setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. This position provides field support for technology products such as communications and networked surveillance equipment. It requires hands‑on technical skills, strong troubleshooting ability, and a customer‑first attitude.

Key Responsibilities

• Install, configure, and repair communication systems. Including: mobile cellular communications equipment, wireless network products, and satellite equipment (e.g., PBX, modems, routers, satellite terminals, and hard‑wired connections).
• Support maintenance and repair of surveillance systems including IP cameras, NVRs, and supporting powered components.
• Configure and troubleshoot network, telephony, and satellite terminal‑related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Cross‑train and collaborate with additional field operations as required.
• Knowledge of basic networking concepts and low‑voltage systems.
• Familiarity with various Video Management Systems (VMS) and IP‑based cameras.
• Ability to work independently or with minimal remote guidance.
• Strong troubleshooting and problem‑solving skills.
• Excellent attention to detail and strong customer service orientation.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Valid driver’s license and acceptable driving record.
• Ability to lift up to 60 lbs and travel as needed.

Preferred Qualifications

• Training from a two‑year vocational or technical program or equivalent field experience.
• 1–2 years of experience in surveillance, communications, or related low‑voltage installation work.

Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.