Service Technician - Richmond, VA

Great Lakes Petroleum Co.; Richmond (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Great Lakes Petroleum Co. is seeking a Service Technician to deliver field service installation, startup, repairs, and ongoing maintenance for customer equipment in the Richmond, VA area. The role requires driving to customer sites, diagnosing issues, and ensuring systems operate safely and correctly.

Candidates should be prepared to travel to various locations, be on-call for contingencies, and uphold company safety protocols while delivering professional service and customer support.

Qualifications

• Must be able to troubleshoot, test, repair and service technical equipment.
• Must have valid driver's license; CDL preferred but not required.
• DOT and FMCSA physical requirements must be met.
• Willingness to travel to various locations; on-call for spills.
• Familiar with field service procedures and safety protocols.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle safely.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and provide recommendations.

Skills

Troubleshooting

Equipment repair

Field service

Education

High school diploma

Tools

Mobile tools

Job description

Description

The role of the Service Technician is to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of products as needed.

Primary Duties and Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company’s filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contaminations, marine and spills.
• May travel out of town/state for projects.

Requirements

• Must have valid driver's license
• CDL preferred but not required
• Must have clean MVR
• Must be able to meet and maintain DOT and FMCSA physical requirements
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to drive to various locations for necessary work.
• Familiarity with mobile tools and applications.