Service Technician - Indianapolis, IN

Great Lakes Petroleum Co.; Indianapolis, Northern (IN, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Paylocity is seeking a Service Technician to deliver professional field service, including installation, startup, repairs and maintenance of fuel tank products. You will perform onsite installations, troubleshoot and resolve technical issues, and travel as needed to client sites.

The role requires driving to various locations, adhering to safety protocols, and collaborating with the technical team to ensure customer satisfaction and successful project outcomes.

Qualifications

• Must have valid driver's license with clean MVR.
• CDL preferred but not required.
• Prior experience in fuel tank installation and maintenance preferred.
• Must be able to meet and maintain DOT and FMCSA physical requirements.
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to drive to various locations for necessary work.
• Familiarity with mobile tools and applications.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company’s filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contaminations, marine and spills.
• May travel out of town/state for projects.

Skills

Valid driver's license

DOT/FMCSA physical requirements

Troubleshooting

Customer service

Safe driving

Travel readiness

Tools

GPS navigation

Mobile field service apps

Job description

Description

The role of the Service Technician is to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of products as needed.

Primary Duties and Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company’s filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contaminations, marine and spills.
• May travel out of town/state for projects.

Requirements

• Must have valid driver's license with clean MVR.
• CDL preferred but not required
• Prior experience in fuel tank installation and maintenance PREFERRED
• Must be able to meet and maintain DOT and FMCSA physical requirements
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to drive to various locations for necessary work.
• Familiarity with mobile tools and applications.