Service Technician - Charlotte, NC

Great Lakes Petroleum Co.; Charlotte, Northern (NC, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Paylocity in Charlotte, NC is seeking a Service Technician to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of products as needed. You will diagnose issues, perform tests, and ensure safe operation of equipment while adhering to company procedures.

Travel and on-call duties may be required to support projects and respond to contingencies.

Qualifications

• Valid driver's license with clean MVR is required.
• CDL preferred but not required.
• Experience with fuel tank installation and maintenance is preferred.
• Ability to meet DOT and FMCSA physical requirements.
• Strong troubleshooting and repair skills.

Responsibilities

• Provide service and customer support during field visits.
• Manage onsite tank installations, repairs, maintenance, and tests.
• Diagnose errors and determine proper solutions.
• Operate vehicle safely and maintains logs as required.
• Follow field procedures and cooperate with the technical team.
• Build relationships with customers and communicate clearly.
• Be on call for contaminations, marine and spills.
• Travel may be required for projects.

Skills

Driver's license

Field service

Troubleshooting

Communication

Job description

Description

The role of the Service Technician is to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of products as needed.

Primary Duties and Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company’s filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contaminations, marine and spills.
• May travel out of town/state for projects.

Requirements

• Must have valid driver's license with clean MVR.
• CDL preferred but not required
• Prior experience in fuel tank installation and maintenance PREFERRED
• Must be able to meet and maintain DOT and FMCSA physical requirements
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to drive to various locations for necessary work.
• Familiarity with mobile tools and applications.