Service Technician III (Master CFESA Certified)

Unlimited Service Group; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Sign-On Bonus

Company Vehicle

Uniforms Provided

Meters & Test Equipment

Continuing Education

Industry Certification

401k & Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term Disability

Long-Term Disability Insurance (公司p​ai

Life Insurance (company paid)

Job summary

Unlimited Service Group is seeking a skilled field technician for maintenance and repair of commercial kitchen and HVAC equipment. The role requires CFESA certification parity and at least three of four CFESA credentials, with emphasis on safety, reliability and customer communication.

The position includes on-call rotation, company vehicle, uniforms and ongoing training, plus benefits such as medical/dental and 401k. A strong work ethic and the ability to mentor others are essential.

Qualifications

• CFESA Master Technician with three of the four CFESA certifications.
• Three years of applicable experience required.
• Valid driver's license with safe driving record.
• Background check and drug screen required.

Responsibilities

• Adhere to SAFETY policies and use PPE.
• Troubleshoot and repair gas, electric, water, refrigeration, steam HVAC equipment.
• Document tasks via tablet (parts order, work order, timesheet).
• Communicate repairs and status with customers.

Skills

CFESA Master Technician

Troubleshooting

Customer communication

Safety compliance

Hand tools

Power tools

Education

CFESA technician certifications

Tools

Hand tools

Power tools

Job description

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
4. Communicate professionally with customer regarding required repairs and status.
5. Use proper tools for repair, including hand tools and power tools.
6. Monitor truck stock to insure required parts are stocked on vehicle.
7. Maintain service vehicle, tools and uniforms.
8. Work independently with daily supervision.
9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers through branch parts person.
2. Collect payment on COD jobs.
3. Contribute positively to branch targets for response time and first time fix rates.
4. Participates in available training to increase skill and knowledge.
5. Performs other duties as required.

CONTACTS:

• Internal– Daily with branch staff; occasionally with corporate staff.
• External– Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• 3 Years of applicable experience.
• Valid Driver's license and driving record that all aligns with our safety standards.
• CFESA Master Technician with three of the four CFESA certifications.

We Offer:

**Sign-On Bonus Available For QualifiedTechnicians**

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.