Service Technician III (Master CFESA Certified)

PT Holdings LLC; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary & on-call pay

Company vehicle & cell phone

401k & profit sharing

Medical & dental benefits

Continuing Education

Industry Certification

401k Plan

Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term Disability

Long-Term Disability Insurance

Life Insurance

Job summary

A service provider in equipment repair is seeking a qualified technician for maintenance and repair of commercial kitchen and HVAC equipment. The role demands communication with customers and adherence to safety policies. Ideal candidates will have CFESA certifications, a valid driver's license, and at least 3 years of experience. The position offers a competitive salary, benefits, and a sign-on bonus.

Qualifications

• 3 years of applicable experience required.
• CFESA Master Technician with three of the four CFESA certifications.
• Valid driver's license and safety standards alignment.
• Valid Driver's license and driving record that all aligns with our safety standards.
• CFESA Master Technician with three of the four CFESA certifications.

Responsibilities

• Perform maintenance and repair of customer equipment.
• Work independently with daily supervision.
• Participate in on-call rotation and overtime as needed.
• Communicate professionally with customer regarding required repairs and status.
• Use proper tools for repair, including hand tools and power tools.
• Monitor truck stock to insure required parts are stocked on vehicle.
• Maintain service vehicle, tools and uniforms.
• Work independently with daily supervision.
• Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

Skills

Troubleshooting and repair of kitchen equipment

Communication skills

Leadership capabilities

Tools

Hand tools

Power tools

Job description

Description

Position at Whaley Foodservice

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
4. Communicate professionally with customer regarding required repairs and status.
5. Use proper tools for repair, including hand tools and power tools.
6. Monitor truck stock to insure required parts are stocked on vehicle.
7. Maintain service vehicle, tools and uniforms.
8. Work independently with daily supervision.
9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers through branch parts person.
2. Collect payment on COD jobs.
3. Contribute positively to branch targets for response time and first time fix rates.
4. Participates in available training to increase skill and knowledge.
5. Performs other duties as required.

CONTACTS:

• Internal- Daily with branch staff; occasionally with corporate staff.
• External- Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• 3 Years of applicable experience.
• Valid Driver's license and driving record that all aligns with our safety standards.
• CFESA Master Technician with three of the four CFESA certifications.

We Offer:

**Sign-On Bonus Available For QualifiedTechnicians**

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.