Service Technician I — Security Systems & Upgrades

Securitas Technology Corporation; Knoxville (TN); On-site; USD 2,893,000 - 4,822,000; Full time

Benefits offered by this job

Paid training

Insurance package

401K match

Paid time off

Educational assistance

Growth opportunities

Employee discounts

Job summary

Securitas Technology Corporation is seeking a Security Systems Technician to support post-installation problems and special projects at client sites in Knoxville, TN. You will respond to trouble tickets, diagnose issues, and perform on-site software upgrades and installations to ensure system availability.

The role requires a High School diploma or equivalent and knowledge of commercial access control, CCTV, intrusion systems, and fire alarms.

Qualifications

• High School diploma or equivalent is required.
• Experience with CCTV, access control, burglary alarm, intrusion systems and fire alarms is preferred.
• Familiarity with installing/troubleshooting low voltage equipment.
• Strong written and verbal communication skills are essential.
• Certifications in enterprise CCTV and access control are a plus.

Responsibilities

• Respond to trouble tickets to ensure uptime and performance.
• Diagnose and resolve application issues individually or in a team.
• Perform preventative maintenance to maximize availability and identify faults.
• Document system modifications via change control tracking.
• Produce technical documentation for both technical and non-technical audiences.
• Pre-deployment testing of upgrades and modifications.
• On-site installations of software upgrades and major modifications.

Skills

Troubleshooting

Communication skills

Analytical skills

Microsoft Office

Low voltage knowledge

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Securitas Technology Corporation is seeking a Security Systems Technician to support post-installation problems and special projects at client sites in Knoxville, TN. You will respond to trouble tickets, diagnose issues, and perform on-site software upgrades and installations to ensure system availability.

The role requires a High School diploma or equivalent and knowledge of commercial access control, CCTV, intrusion systems, and fire alarms.