Field Service Technician - Security & Access Systems

Securitas Technology; Seymour (CT); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company Vehicle

Medical, Dental, Vision, and Life

401K with 60% Match up to 6% of salary

Paid vacation, holiday, and sick time

Educational Assistance

Job summary

Securitas Technology in Seymour, CT is seeking a qualified Security Systems Technician to install, maintain, and troubleshoot high-level security solutions on client sites. You will respond to trouble tickets, perform upgrades and configurations, and produce clear documentation for both technical and non-technical audiences.

Strong low-voltage knowledge and fire alarm system experience are highly valued. A commitment to safety, problem solving, and teamwork will help you thrive in this role,

Qualifications

• High School diploma or equivalent is required.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary, intrusion, and fire alarm systems.
• Fire alarm experience: Bosch, Silent Knight preferred.
• Certifications in enterprise CCTV and Access Control are a plus.
• ESA/NTS certifications preferred.
• Excellent communication and problem solving skills.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing deployment for both technical and non-technical audiences.
• Perform pre-deployment end to end testing of upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Low voltage installation and troubleS

Access control

CCTV

Fire alarm systems

Electrical troubleshooting

Microsoft Office

Communication

Time management

Problem solving

Documentation

Education

High School diploma or equivalent

ESA Certified Alarm Technician

NTS Certified Service Technician

Tools

Microsoft Office

Job description

Securitas Technology in Seymour, CT is seeking a qualified Security Systems Technician to install, maintain, and troubleshoot high-level security solutions on client sites. You will respond to trouble tickets, perform upgrades and configurations, and produce clear documentation for both technical and non-technical audiences.

Strong low-voltage knowledge and fire alarm system experience are highly valued. A commitment to safety, problem solving, and teamwork will help you thrive in this role,