Service Technician - HVAC Gas

Townsend; Danvers (MA); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Take-home vehicle

Gas card

Company uniforms

Phone and tablet

Education and licensing programs

Relocation assistance

Medical insurance

Vision and dental

401k with company match

Vacation and holidays

Paid sick leave

Job summary

TOWNSEND Energy in Danvers, MA is seeking a Service Technician - HVAC Gas to service residential gas HVAC systems, perform repairs, and ensure high customer satisfaction.

The role requires a MA Gas license, 4+ years of HVAC experience, the ability to lift up to 50 pounds, and a valid driver's license. Competitive hourly pay, a take-home vehicle, and extensive training are offered.

Qualifications

• Minimum of 4 years HVAC service experience.
• MA Gas license required; EPA Universal Certification preferred.
• Experience reading electrical schematics and blueprints.
• Excellent communication with customers and team.

Responsibilities

• Perform repair, upkeep, and troubleshooting for residential gas HVAC equipment.
• Work with gas, propane, and electric heating/cooling systems.
• Provide high-quality customer service and product recommendations.
• Explain equipment options and system operation to homeowners.
• Coordinate with technical support for diagnostics and problem-solving.
• Document service records using a tablet.

Skills

4+ years HVAC service

Customer communication

Electrical schematics reading

Education

MA Gas license

EPA Universal Certification - Desired

HVAC Trade School certificate - Desired

High school diploma or equivalent

Job description

Townsend Energy | Danvers, MA.

Founded in 1931, we are the local name you can depend on for energy and HVAC for residential and light commercial heating and cooling needs. We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do.

Townsend Energy | Danvers, MA.

Founded in 1931, we are the local name you can depend on for energy and HVAC for residential and light commercial heating and cooling needs. We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do.

We value our employees and offer growth and versatility in your career by providing cross training in other fields and education and licensing programs.

Position:

Service Technician - HVAC Gas

Pay:

$32.00 to $45.00 + per hour, depending on experience

Work Hours:

Monday through Friday | 7:30am to 4:00pm

What We Offer

• Take-home vehicle + gas card
• Company uniforms, phones, and tablet
• Cross-training available in gas, oil, propane, and HVAC
• Education and licensing programs
• We are committed to not just providing jobs but careers for our employees
• Equipment training provided for Bosch, Ecobee, Fujitsu, Buderus, Carrier, etc., throughout the year
• Relocation Assistance available for qualified applicants

Benefits

• Medical Insurance with company contribution for individuals and family; FSA and HSA options
• Vision and Dental Insurance
• Basic Life and AD&D Insurance
• Long-Term Disability
• 401k with company match
• 80 hours of vacation; accrued
• 40 hours of sick leave
• 9 Paid Holidays, including floating holidays
• Employee Assistance Program

What You Will Be Doing

• Perform repair, upkeep, and troubleshooting for residential gas - HVAC equipment
• Work with propane, gas, and electric heating/cooling units, including heat pumps, mini-split systems, and boiler systems
• Deliver high-quality support and communication to customers
• Advise homeowners on equipment options, system operation, and recommended products
• Communicate with technical support teams to assist with diagnostics and problem-solving
• Analyze electrical schematics, wiring layouts, and blueprints
• Utilize a tablet regularly for job documentation, scheduling, and service records

What We Are Looking For

• Minimum of 4 years of HVAC service experience
• MA Gas license
• Experience consulting customer with repair and replace decisions
• Knowledge of air balancing principles and techniques
• Able to lift up to 50 pounds
• Valid driver's license and insurable driving record
• EPA Universal Certification - Desired
• Certificate from a HVAC Technical School - Desired
• High school diploma or equivalent

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.

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