HVAC Service Technician

Thirty Madison Ventures; Pittsfield (MA); On-site; USD 62,400 - 93,600; Full time

Benefits offered by this job

Premium Healthcare: Health, Dental, V&

Disability & Life: 100% employer paid

401(k) with 4% match

Paid Time Off: 2–3 weeks

Overtime incentives

Company vehicle and iPad

Tool & training programs

Job summary

Thirty Madison Ventures seeks an HVAC Service Technician in Pittsfield, MA to diagnose, repair, and perform preventive maintenance across residential and commercial sites. You will operate within full-time, 8-hour shifts with on-call weekends and use a paperless workflow via ServiceTitan on an iPad.

The role requires EPA certification, a valid driver's license, and the ability to work with complex systems. Competitive pay with overtime opportunities and company-sponsored training are offered.

Qualifications

• Minimum 3+ years of HVAC service experience; 5-10 years preferred.
• Active EPA certification or willingness to obtain on hire.
• Clean background check for client site clearances.
• Valid driver's license with clean record; own hand tools.
• Proficient with mobile dispatching and iPad use in a paperless workflow.

Responsibilities

• Field diagnostic calls, repairs, and preventive maintenance (50/50 residential/commercial).
• Service residential systems and commercial infrastructure including boilers and heat pumps.
• Communicate clearly with homeowners, facility managers, and site coordinators.
• Participate in weekly paid training to learn advanced hydronics and controls.

Skills

HVAC service

Troubleshooting gas burners

Mobile FSM software (ServiceTitan)

Tools

ServiceTitan

Job description

Title, Location, Schedule & Pay

• Job Title: HVAC Service Technician

• Location: Pittsfield, MA (Servicing Berkshire County and surrounding 1-hour radius)

• Schedule: Full-time, 8-hour daily shifts with flexible start times (7:00 AM - 3:30 PM or 8:00 AM - 4:30 PM). Average 8-10 hours/day.

• On-Call Expectation: Rotating 24/7 on-call shift every 5th weekend (stretching to every 6th-7th weekend as team size expands).

• Pay: $30.00 - $45.00 per hour depending on experience level.

Benefits & Additional Compensation

• Premium Healthcare: Health, Dental, and Vision coverage with 90% employer contribution.

• 100% Employer-Paid Disability & Life: Disability and Life insurance paid 100% by the company; FSA and HSA options available.

• Retirement: 401(k) retirement plan with a 4% company match.

• Generous Paid Time Off: 2 to 3 weeks of paid vacation to start (negotiable based on experience/tenure).

• Incentives & Overtime: Performance spiff program (adds $10,000-20,000/year for high performers) plus ample overtime opportunities (45+ hrs/week).

• Company Vehicle & Tech: Company vehicle, uniforms, and an iPad provided for digital dispatching.

• Tool & Training Programs: Tool assistance program for purchasing specialty gear, plus paid weekly training (including support and sponsorship toward earning your Massachusetts state trade license).

Job Qualifications

• Experience: Minimum 3+ years of HVAC service experience (5-10 years preferred). Must be proficient at troubleshooting gas and oil furnaces on day one.

• Certifications & Checks: Active EPA certification (or willingness to complete the exam upon hire) and a clean criminal background check required for client site clearances.

• Tech Proficiency: Comfortable utilizing mobile FSM software (ServiceTitan) on an iPad in a paperless workflow.

• Technical Versatility: Familiarity or willingness to learn complex regional systems, including mini-splits, heat pumps, steam/hot water boilers, radiant flooring, and geothermal units.

• Requirements: Valid driver's license with a clean driving record and personal hand tools.

Job Responsibilities

• Field Service & Maintenance: Perform diagnostic calls, repairs, and scheduled preventive maintenance across a 50/50 mix of residential and commercial customer sites.

• System Diagnostics: Service residential systems (forced hot air, gas/oil/propane, boilers, heat pumps) and commercial infrastructure (boilers, large chillers up to 250 tons, and building control systems).

• Customer Interaction: Communicate directly with residential homeowners, facility managers, and industrial site coordinators to explain completed services clearly.

• Continuous Improvement: Participate in weekly paid training sessions to broaden technical knowledge on advanced hydronics, steam systems, and specialized equipment controls.