HVAC Service Technician

sila; Woburn (MA); On-site; USD 48,216 - 61,992; Full time

Benefits offered by this job

Competitive pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Company Vehicle

Company Uniforms

Training & Education

Career Growth

Employee Discounts

Referral Bonus

Full-Time Year-Round

Supportive Team

Job summary

Central Heating & Cooling in Woburn, MA is seeking a Residential HVAC Service Technician to diagnose, repair, and maintain home comfort systems while delivering exceptional customer service.

You will educate homeowners, present repair and replacement options, and contribute to growing our service business by maintaining service records and providing energy-saving recommendations. Minimum 3 years' residential HVAC experience required.

Qualifications

• Minimum 3 years of residential HVAC service experience.
• Strong diagnostic and troubleshooting skills.
• Experience servicing air conditioners, gas and oil furnaces, boilers, zoning systems, and hydronic heating systems.
• Experience presenting repair and replacement options to homeowners.
• ServiceTitan experience preferred.
• Excellent communication and customer service skills.
• Ability to prioritize work and manage your schedule.
• Ability to work on ladders and lift up to 50 pounds.
• Valid driver's license with a clean driving record.

Responsibilities

• Diagnose and repair residential air conditioning systems, gas and oil furnaces, boilers, zoning systems, hydronic systems, and other HVAC equipment.
• Perform annual maintenance and preventative service.
• Educate homeowners on their HVAC systems, energy-saving opportunities, and preventative maintenance recommendations.
• Present repair and replacement options while identifying opportunities to recommend additional services, products, and maintenance plans.
• Accurately document service calls, recommendations, and completed work in ServiceTitan.
• Participate in the on-call rotation for after-hours and weekend emergency service.
• Maintain a clean, organized service vehicle and professional appearance.
• Deliver exceptional customer service while building trust with homeowners.

Skills

HVAC experience

Diagnostic skills

Communication skills

Time management

Driving

Sales aptitude

Tools

ServiceTitan

Job description

Residential HVAC Service Technician

Location: Woburn, MA Company: Central Heating & Cooling Pay: $35-$45/hour (based on experience)

About Us

At Central Heating & Cooling, we've built our reputation by delivering exceptional heating and cooling solutions backed by outstanding customer service. We're looking for an experienced Residential HVAC Service Technician who takes pride in providing quality workmanship, educating customers, and helping homeowners stay comfortable year-round.

Position Summary

As a Residential HVAC Service Technician, you'll diagnose, repair, and maintain residential heating and cooling systems while delivering an exceptional customer experience. You'll educate homeowners, recommend the best solutions for their comfort needs, and play an important role in growing our service business.

What You'll Do

• Diagnose and repair residential air conditioning systems, gas and oil furnaces, boilers, zoning systems, hydronic systems, and other HVAC equipment.
• Perform annual maintenance and preventative service.
• Educate homeowners on their HVAC systems, energy-saving opportunities, and preventative maintenance recommendations.
• Present repair and replacement options while identifying opportunities to recommend additional services, products, and maintenance plans.
• Accurately document service calls, recommendations, and completed work in ServiceTitan.
• Participate in the on-call rotation for after-hours and weekend emergency service.
• Maintain a clean, organized service vehicle and professional appearance.
• Deliver exceptional customer service while building trust with homeowners.

What We're Looking For

• Minimum 3 years of residential HVAC service experience.
• Strong diagnostic and troubleshooting skills.
• Experience servicing air conditioners, gas and oil furnaces, boilers, zoning systems, and hydronic heating systems.
• Experience presenting repair and replacement options to homeowners.
• ServiceTitan experience preferred.
• Excellent communication and customer service skills.
• Ability to prioritize work and manage your schedule effectively.
• Ability to work on ladders and lift up to 50 pounds.
• Valid driver's license with a clean driving record.

Benefits

• Competitive pay: $35-$45/hour
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Company VehicleCompany Uniforms
• Company-Paid Training & Continuing Education
• Career Growth & Advancement Opportunities
• Employee Discounts
• Referral Bonus Program
• Year-Round, Full-Time Work
• Supportive Team Environment

If you're an experienced HVAC Service Technician looking to join a company that values quality workmanship, exceptional customer service, and long-term career growth, we'd love to hear from you!