Service Technician - Fire Systems

FSS Technologies; Arlington Heights (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Comprehensive PTO plan

Job summary

FSS Technologies, located in Arlington Heights, Illinois, is seeking a technician to support the installation, maintenance, and repair of security and fire systems across various settings. The ideal candidate will have at least 3 years of experience, a high school diploma, and solid communication skills.

This role offers a comprehensive benefits package including medical, dental, and vision insurance. Core work hours are Monday to Friday, from 7:30 a.m. to 4:30 p.m., with travel expected to customer sites.

Qualifications

• Valid driver’s license and clean driving record required.
• 3+ years’ experience in a similar role supporting fire systems.
• Ability to navigate local codes and regulations.

Responsibilities

• Install and maintain surveillance and security systems.
• Inspect and test existing systems, performing repairs as needed.
• Provide technical support to customers on system maintenance.

Skills

Problem-solving skills

Analytical skills

Communication skills

Interpersonal skills

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Hand and power tools

iPhone/iPad

Job description

Overview

As a technician, you will support our team in safeguarding our clients' assets. A technician is responsible for installing, maintaining, and repairing surveillance, access, audio and video, intercom systems, fire alarms, intrusion, and residential security in commercial, industrial, and residential buildings. They ensure systems function correctly and comply with fire codes and safety regulations. Technicians will inspect and test existing systems and make necessary repairs or adjustments. Technicians must thoroughly understand electrical systems, components, and local codes and regulations. They must be able to troubleshoot and diagnose problems and identify and repair faulty components. Technicians also provide technical support and instruction to customers on properly using and maintaining systems.

Responsibilities

• Install, maintain, and repair surveillance, access, audio and video, intercom systems, fire alarms, intrusion, and residential security in commercial, industrial, and residential buildings.
• Ensure systems function correctly and comply with fire codes and safety regulations.
• Inspect and test existing systems and perform necessary repairs or adjustments.
• Understand electrical systems, components, and local codes and regulations; troubleshoot and diagnose problems; identify and repair faulty components.
• Provide technical support and instruction to customers on properly using and maintaining systems.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and clean driving record.
• 3+ years’ experience in a similar role supporting fire systems.
• Familiarity with iPhone/iPad and best practices.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Ability to work well in a team environment.
• Eagerness to learn and adapt to using hand and power tools.
• Attention to detail and commitment to accuracy.
• Time management and organizational skills.

Physical Requirements

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.
• Ability to sit or stand for extended periods.
• Capable of lifting and moving equipment weighing up to 50 pounds.
• Comfortable working in various environments, including client sites and on ladders.
• Must be able to work at heights.
• Must be able to work in all weather conditions.

Work Hours and Benefits

• Core work hours are Monday through Friday, 7:30 a.m. to 4:30 p.m., and travel to various customer sites is required.
• FSS Technologies offers employees a comprehensive benefits package that includes medical, dental, and vision insurance.
• FSS offers a comprehensive PTO plan.

Commitment to Diversity

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, FSS Technologies recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.