Service Technician - (Intrusion, Burg, Access Control, CCTV)

FSS Technologies; Mishawaka (IN); On-site; USD 27,552 - 48,216; Full time

Benefits offered by this job

Medical, dental, vision

401K

Life insurance

Company vehicle after 90 days

Job summary

FSS Technologies in Mishawaka, IN is seeking a motivated service technician to support fire and security systems on client sites. You will assist with servicing hardware, documentation, and daily operations to protect lives and property.

The role requires a high school diploma, a valid driver’s license, and 3+ years in service roles for fire, security, access control and CCTV systems, including Intrusion and CCTV expertise. On-site work and customer-focused service are essential.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• 3+ years of experience in a service role supporting fire systems, security systems, access control systems and CCTV systems.
• Experience servicing Intrusion, Access Control and CCTV systems.

Responsibilities

• Assist in the service of security and fire systems hardware.
• Collaborate with team members to ensure compliance with regulatory requirements.
• Adhere to all company policies and industry regulations.
• Assist in creating documentation and reports for security assessments and audits.
• Accurately maintain inventory records for all hardware.
• Maintain tools, vehicles, and equipment and keep parts and supplies in order.
• Provide excellent customer service by responding to support requests promptly and professionally, ensuring user satisfaction.
• Perform other related duties as assigned.

Education

High school diploma or equivalent

Job description

About FSS Technologies

At FSS Technologies, protecting lives and property is at the core of everything we do. We provide industry-leading life safety and electronic security solutions that help businesses safeguard their people and assets. Guided by our values of excellence, integrity, and accountability, we are building a dynamic and supportive environment where our team can grow and succeed.

Position Overview

FSS Technologies is seeking a motivated, detail-oriented technician to assist with the service of cutting-edge fire and security systems. This is your opportunity to develop your career in a fast-growing, mission‑driven company dedicated to protecting lives and property.

Key Responsibilities

• Assist in the service of security and fire systems hardware.
• Collaborate with team members to ensure compliance with regulatory requirements.
• Adhere to all company policies and industry regulations.
• Assist in creating documentation and reports for security assessments and audits.
• Accurately maintain inventory records for all hardware.
• Maintain tools, vehicles, and equipment and keep parts and supplies in order.
• Provide excellent customer service by responding to support requests promptly and professionally, ensuring user satisfaction.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and clean driving record.
• 3+ years of experience in a service role supporting fire systems, security systems, access control systems and CCTV systems.
• Experience servicing Intrusion, Access Control and CCTV systems.

Physical Requirements

• Reasonable accommodations may be made for individuals with disabilities.
• Ability to sit or stand for extended periods.
• Capable of lifting and moving equipment weighing up to 50 pounds.
• Comfortable working in various environments, including client sites and on ladders.
• Must be able to work at heights.
• Must be able to work in all weather conditions.

What We Offer

• Pay range for this role is between $20 and $35.
• Benefits: FSS Technologies offers a full range of benefits that include medical, dental, vision, 401K, life insurance and other ancillary products.
• Training: On-the-job training and career advancement opportunities.
• Company Car: Technicians are eligible for a company vehicle after 90 days of service, and it is based on availability.

Commitment to Inclusion

FSS Technologies is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to building an inclusive, supportive workplace for people of all backgrounds.

Ready to Make a Real Impact?

If you’re looking for a career, not just a job, and want to work for a company where you’re empowered, supported, and rewarded, apply today and start your journey with FSS Technologies.