Install Technician - Fire and Security System

FSS Technologies; Arlington Heights (IL); On-site; USD 27,552 - 48,216; Full time

Benefits offered by this job

Company vehicle after 90 days

Gas card

Medical, dental, and vision insurance

Generous PTO and six holidays

Job summary

FSS Technologies is seeking a motivated installation technician in Arlington Heights, IL to support the setup of fire and security systems. Travel is required, and you will install hardware, create documentation, and manage inventory while delivering reliable customer service.

The role requires a high school diploma, a valid driver’s license, and 3+ years in installation of fire, security, access control, or CCTV systems, with NICET 1 preferred.

Qualifications

• High school diploma or equivalent required.
• NICET I certification preferred.
• Experience in installing fire and security systems is a plus.

Responsibilities

• Assist in the installation of security and fire systems hardware.
• Collaborate with team members to ensure regulatory compliance.
• Adhere to all company policies and industry regulations.
• Assist in creating documentation and reports for security assessments and audits.
• Accurately maintain inventory records for hardware.
• Maintain tools, vehicles, and equipment and keep parts in order.
• Provide excellent customer service by responding to support requests promptly.
• Perform other related duties as assigned.

Skills

Problem solving

Teamwork

Communication

Attention to detail

Education

High School Diploma or equivalent

NICET 1

Tools

Kidde

DMP

Digital Watchdog

Notifier

AiPhone

Job description

Industry: Fire Alarm, CCTV, Access Control, Intrusion Detection

Job Type: Full-Time | Travel: Required

FSS Technologies is seeking a motivated, detail-oriented technician to assist with the installation of cutting‑edge fire and security systems. This is your opportunity to develop your career in a fast‑growing, mission‑driven company dedicated to protecting lives and property.

Key Responsibilities

• Assist in the installation of security and fire systems hardware.
• Collaborate with team members to ensure compliance with regulatory requirements.
• Adhere to all company policies and industry regulations.
• Assist in creating documentation and reports for security assessments and audits.
• Accurately maintain inventory records for all hardware.
• Maintain tools, vehicles, and equipment and keep parts and supplies in order.
• Provide excellent customer service by responding to support requests promptly and professionally, ensuring user satisfaction.
• Perform other related duties as assigned.

Performance Objectives

• Complete assigned training modules and certifications within specified timelines.
• Deliver quality service and support that meets or exceeds customer expectations.
• Maintain timely and accurate service documentation.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and clean driving record.
• 3+ years of experience in an installation role supporting fire systems, security systems, access control systems, and CCTV systems.
• Experience installing Kidde, DMP, Digital Watchdog, Notifier, and AiPhone preferred.
• NICET 1.

Key Traits for Success

• Familiarity with iPhone/iPad and best practices.
• Strong problem‑solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Ability to work well in a team environment.
• Eagerness to learn and adapt to using hand and power tools.
• Attention to detail and commitment to accuracy.
• Time management and organizational skills.

Physical Requirements

• Reasonable accommodations may be made for individuals with disabilities.
• Ability to sit or stand for extended periods.
• Capable of lifting and moving equipment weighing up to 50 pounds.
• Comfortable working in various environments, including client sites and on ladders.
• Must be able to work at heights.
• Must be able to work in all weather conditions.

Work Hours & Benefits

• Core work hours are Monday through Friday, 7:30 a.m. to 4:30 p.m., with travel to customer sites required.
• Comprehensive benefits package including medical, dental, and vision insurance after 30 days.
• Generous PTO policy and six company holidays in the first year (PTO prorated year one).

Salary & Compensation

• Target pay: $20 - $35 per hour based on experience.
• Company vehicle provided as soon as available, but no earlier than 90 days.
• Company gas card.

Commitment to Inclusion

FSS Technologies is proud to be an Equal Opportunity Employer. We welcome diverse perspectives and are committed to building an inclusive, supportive workplace.