Apprentice Technician - Life Safety & Security Systems

fsstechnologies; Arlington Heights (IL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Job summary

FSS Technologies is seeking a versatile technician to assist in installing and configuring security and fire systems hardware across client sites. You will collaborate with a team to ensure compliance with regulatory requirements and produce documentation for audits.

The role requires a high school diploma, a valid driver's license, and willingness to travel up to 25%. You will maintain inventory, tools, and equipment while delivering excellent customer service and quality support.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with clean driving record.

Responsibilities

• Assist in the installation and configuration of security and fire systems hardware.
• Collaborate with team members to ensure compliance with regulatory requirements.
• Adhere to all company policies and industry regulations.
• Assist in creating documentation and reports for security assessments and audits.
• Complete assigned training modules and certifications within specified timelines.
• Accurately maintain inventory records for all hardware.
• Maintain tools, vehicles, and equipment and keep parts and supplies in order.
• Provide excellent customer service by responding to support requests in a timely and professional manner, ensuring user satisfaction.
• Performs other related duties as assigned.

Skills

iPhone/iPad familiarity

Problem-solving

Communication skills

Teamwork

Hand tools experience

Attention to detail

Time management

Education

High school diploma or equivalent

Valid driver’s license

Job description

PERFORMANCE OBJECTIVES

• Assist in the installation and configuration of security and fire systems hardware.
• Collaborate with team members to ensure compliance with regulatory requirements.
• Adhere to all company policies and industry regulations.
• Assist in creating documentation and reports for security assessments and audits.
• Complete assigned training modules and certifications within specified timelines.
• Accurately maintain inventory records for all hardware.
• Maintain tools, vehicles, and equipment and keep parts and supplies in order.
• Provide excellent customer service by responding to support requests in a timely and professional manner, ensuring user satisfaction.
• Performs other related duties as assigned.

KEY COMPETENCIES

The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all-inclusive.

• Familiarity with iPhone/iPad and best practices.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Ability to work well in a team environment.
• Eagerness to learn and adapt to using hand and power tools.
• Attention to detail and commitment to accuracy.
• Time management and organizational skills.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required.
• Valid drivers license and clean driving record.

PHYSICAL REQUIREMENTS

• Ability to sit or stand for extended periods.
• Capable of lifting and moving equipment weighing up to 50 pounds.
• Comfortable working in various environments, including client sites and on ladders.
• Must be able to work at heights.
• Must be able to work in all weather conditions.
• Position may require travel: Up to 25%

BENEFITS

• Health Insurance
• Paid Time Off
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) Matching

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce, FSS Technologies recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.