Service Technician - Field Repairs & Customer Support

Ergon Inc.; Akron (OH); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Profit sharing

401(k) match

Health insurance

Life insurance

Disability insurance

Dental

Vision

Paid holidays

Personal leave

Sick leave

Maternity/paternity leave

Job summary

Crafco, Inc. in Akron, OH is seeking a Service Technician to perform repairs and service on customer equipment, rental and demo units. You will work with customers, assist the sales team, and travel to job sites as needed.

The role requires a High School Diploma or GED and at least 1 year of service or mechanical experience, plus a clean driving record. Competitive hourly pay with an excellent benefits package including profit sharing and retirement plans is offered.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of service or mechanical experience.
• A clean driving record is required.

Responsibilities

• Meet with customers or sales personnel to discuss services required and/or equipment needs.
• Plan and facilitate service work based on customer needs as well as rental and demo requirements.
• Complete follow-through of repairs or service work performed, diagnose and repair units, and maintain good relationships with customers and sales personnel.
• Perform quality inspections including run-up, pre-delivery, and final inspections on new units.
• Be knowledgeable about equipment and parts to assist customers' inquiries.
• Assist Shipping with pulling and packing parts orders.
• Travel as required to repair equipment and rental units on job sites.
• Maintain work area and equipment in good condition; promote safety and quality.
• Perform other duties as directed by manager; overtime may be required.

Education

High School Diploma or GED

Minimum 1 year service or mechanical experience

Clean driving record

Job description

Crafco, Inc. in Akron, OH is seeking a Service Technician to perform repairs and service on customer equipment, rental and demo units. You will work with customers, assist the sales team, and travel to job sites as needed.

The role requires a High School Diploma or GED and at least 1 year of service or mechanical experience, plus a clean driving record. Competitive hourly pay with an excellent benefits package including profit sharing and retirement plans is offered.