Field Service Technician - Equipment & Parts Expert

Ergon, Inc.; Akron (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Profit Sharing

401(k) Matching

Health insurance

Life insurance

Disability insurance

Dental

Vision

Holiday pay

Personal & Sick pay

Maternity/Paternity leave

Job summary

Crafco, Inc. is seeking a Service Technician at our Akron, OH Supply Center. You will perform repairs and service on customer equipment, including rental and demo units, while providing technical assistance to customers and supporting the sales team.

The role offers an hourly rate with a comprehensive benefits package including profit sharing, 401(k) matching, health, life, disability, dental, vision, holiday, personal and sick pay, and parental leave. Travel to job sites is required.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year service or mechanical experience is required.
• Clean driving record required.

Responsibilities

• Meet with customers or sales personnel to discuss services required and equipment needs.
• Plan and facilitate service work based on customer needs, including rental and demo requirements.
• Complete follow-through of repairs or service work, diagnose and repair units, and maintain good relationships with customers and sales personnel.
• Perform quality inspections including run-up, pre-delivery, and final inspections on new units.
• Be knowledgeable about equipment and parts to assist local/regional customers' inquiries.
• Assist Shipping with pulling and packing parts orders.
• Travel as required to repair equipment and rental units on job sites.
• Maintain work area and equipment in good condition; promote safety and quality.
• Perform other duties as directed by manager and be willing to work overtime when needed.

Skills

Service experience

Clean driving record

Education

High School Diploma or GED

Job description

Crafco, Inc. is seeking a Service Technician at our Akron, OH Supply Center. You will perform repairs and service on customer equipment, including rental and demo units, while providing technical assistance to customers and supporting the sales team.

The role offers an hourly rate with a comprehensive benefits package including profit sharing, 401(k) matching, health, life, disability, dental, vision, holiday, personal and sick pay, and parental leave. Travel to job sites is required.