Service Technician - Equipment Repair & Customer Support

Ergon, Inc.; Akron (OH); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Profit Sharing

Matching 401(k)

Health

Life

Disability

Dental

Vision

Holiday

Personal & Sick pay

Maternity/Paternity leave

and more!

Job summary

Crafco, Inc. has an opening for a Service Technician at our Akron, OH Supply Center. The role involves repairing and servicing customer equipment, including rental and demo units, and providing technical assistance to customers and the sales team.

The position offers a competitive hourly rate with a robust benefits package including profit sharing, 401(k) matching, health, life, disability, dental, vision, paid holidays and leave. Travel to customer sites may be required.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year service or mechanical experience required.
• Clean driving record required.

Responsibilities

• Meet with customers or sales personnel to discuss services required or equipment needs.
• Plan and facilitate service work based on customer needs and rental/demo requirements.
• Complete follow-through of repairs, diagnose and repair units, and maintain relationships with customers and sales personnel.
• Perform quality inspections including run-up, pre-delivery, and final inspections on new units.
• Be knowledgeable about equipment and parts to assist inquiries from local/regional customers.
• Assist Shipping with pulling and packing parts orders.
• Travel as required to repair equipment and rental units on job sites.
• Maintain a clean, safe work area and well-maintained equipment.
• Promote safety, quality, teamwork, and professionalism.

Education

High School Diploma or GED

Job description

Crafco, Inc. has an opening for a Service Technician at our Akron, OH Supply Center. The role involves repairing and servicing customer equipment, including rental and demo units, and providing technical assistance to customers and the sales team.

The position offers a competitive hourly rate with a robust benefits package including profit sharing, 401(k) matching, health, life, disability, dental, vision, paid holidays and leave. Travel to customer sites may be required.