Field Equipment Service Technician

Crafco, Inc.; Memphis (TN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Profit Sharing

401(k) Matching

Health Insurance

Life Insurance

Dental Insurance

Short-Term Disability

Long-Term Disability

Holiday Leave

Personal Leave

Sick Leave

Maternity Leave

Job summary

Crafco, Inc. in Memphis, TN is seeking a Service Technician to perform repairs and service on customer equipment, rental and demo units, and provide technical assistance to customers and the sales team. You will meet with customers, plan service work, diagnose and repair units, and conduct inspections to ensure quality and safety.

Travel to job sites may be required. The role offers an hourly wage with a comprehensive benefits package, including 401(k) match, health and life coverage,

Qualifications

• High School Diploma or GED.
• Minimum 1 year service or mechanical experience is required.
• Clean driving record.

Responsibilities

• Meet with incoming customers or sales personnel to discuss services required and/or equipment needs.
• Plan and facilitate service work based on customer's needs as well as rental and demo requirements.
• Complete follow-through of repairs or service work performed, properly diagnose and repair units, and maintain good working relationship with all customers and sales personnel.
• Perform quality inspections including the run-up, pre-delivery, and final inspections as needed on new units.
• Be knowledgeable about equipment and parts to assist local/regional customers' inquiries regarding parts and equipment.
• Assist the Shipping Department with pulling and packing parts orders.
• Travel as required to repair customer equipment and/or rental units on job sites.
• Maintain work area in a clean orderly fashion as well as the equipment in good physical and mechanical condition.
• Project a positive attitude in the areas of safety and quality, promote inter-department cooperation, and exhibit professionalism.
• Perform other duties as directed by manager.
• Must be able to work overtime when needed to complete required work.

Skills

Service experience

Mechanical experience

Education

High School Diploma or GED

Job description

Crafco, Inc. in Memphis, TN is seeking a Service Technician to perform repairs and service on customer equipment, rental and demo units, and provide technical assistance to customers and the sales team. You will meet with customers, plan service work, diagnose and repair units, and conduct inspections to ensure quality and safety.

Travel to job sites may be required. The role offers an hourly wage with a comprehensive benefits package, including 401(k) match, health and life coverage,