Service Technician

Ourisman Honda of Tysons Corner; Tysons (VA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Life insurance

401(k) with company match

Paid time off & holidays

Professional development opportunities

Job summary

Ourisman Automotive Group is seeking a skilled Service Technician to diagnose, repair, and maintain a variety of vehicles, ensuring safe and reliable service for customers. You will perform accurate diagnostics, routine maintenance, and test drives to manufacturer standards.

The role requires strong analytical skills, experience with diagnostic tools, and the ability to convey repair needs clearly to customers.

Qualifications

• Prior automotive technician experience is preferred.
• Certifications and technical trainings are required.
• Proficient with diagnostic tools and manuals.
• Strong analytical skills for complex issues.
• Able to lift heavy parts and stand for long periods.
• Excellent customer service in challenging situations.

Responsibilities

• Diagnose vehicles to identify mechanical and electrical issues.
• Perform maintenance such as oil changes, tire rotations, brake inspections.
• Test drive vehicles and use diagnostic tools per manufacturer standards.
• Maintain detailed records of work, parts, and recommendations.
• Collaborate with service advisors and technicians for efficient workflow.
• Explain repairs and maintenance needs to customers when appropriate.

Skills

Automotive repair

Diagnostics

Customer service

Physical stamina

Technical manuals

Adaptability

Education

Certifications

Tools

Diagnostic tools

Repair equipment

Technical manuals

Job description

Overview

Ourisman Automotive Group is seeking a skilled and detail-oriented Service Technician to diagnose, repair, and maintain a variety of vehicles, ensuring that customers receive safe and reliable service.

Role and Responsibilities

• Perform accurate diagnostics on vehicles to identify mechanical and electrical issues and carry out necessary repairs.
• Conduct routine maintenance services such as oil changes, tire rotations, brake inspections, and fluid checks.
• Test drive vehicles and utilize diagnostic tools to ensure repairs are completed successfully and to manufacturer standards.
• Maintain detailed records of all work performed, parts used, and services recommended.
• Work closely with Service Advisors and other technicians to ensure efficient workflow and customer satisfaction.
• Occasionally communicate with customers to explain repairs and maintenance needs.

Qualifications

• Previous experience as an automotive technician or mechanic is preferred.
• Applicable certifications and technical trainings.
• Proficiency with diagnostic tools, repair equipment, and technical manuals.
• Strong analytical skills to diagnose complex mechanical and electrical issues.
• Ability to work in a physically demanding environment, including lifting heavy parts and standing for extended periods.
• Excellent customer service skills, with the ability to handle challenging situations professionally.

Benefits

• Health, dental, and vision insurance
• Life insurance options
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Paid time off and holiday leave
• Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.