Service Technician - Copiers/Printers/Folders/Inserters

Reach Technologies; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

TEEMA Solutions Group is seeking a technician to perform diagnostic repairs and preventative maintenance for printer devices. The role requires managing an assigned territory and providing exceptional customer service.

The ideal candidate should have 2-3 years of experience, a valid driver’s license, and the ability to work independently. Strong time management skills and basic computer knowledge are essential. This position is located in Alabama.

Qualifications

• Minimum of 2-3 years related experience, with certified training preferred.
• Desire and ability to work independently and reliably.
• Must possess a valid driver’s license and clean driving record.

Responsibilities

• Perform diagnostic repairs and preventative maintenance.
• Maintain equipment according to manufacturer’s specifications.
• Manage an assigned territory of printer devices or MFPs.

Skills

Diagnostic repairs

Customer service

Time management

Basic computer knowledge

Education

Certified training

Job description

Reach Technologies is an authorized service provider for Kyocera/Copystar, HP, Lexmark, Brother, Epson, and KIP

Reach has offices in GA, FL, TN, AL, WV/OH with our Corporate Office in Buford, GA.

Reach sells hardware, copiers, printer and IT services, Office Supplies, Print/Promo, and mailing systems.

Duties

Performing diagnostic repairs and preventative maintenance

Maintaining equipment according to manufacturer’s specifications

Managing an assigned territory of printer devices or MFP’s

Maintaining an accurate assigned car stock of parts inventory

Delivering exceptional customer service

Contributing as a team player

Must be able to work independently and possess strong time management

Requirements

Minimum of 2-3 years related experience, with certified training preferred

Desire and ability to work independently and reliably

Must possess a valid driver’s license and clean driving record

Strong time management and organization skills and self-motivator

Basic computer knowledge* MS Office (Excel, Microsoft Word, Outlook)

Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, crawl, and work at floor level, and walk long distances

Work Location: Work from our AL location