Service Technician - Copiers/Printers/Folders/Inserters

Reach Technologies Inc.; United States; Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Reach Technologies is seeking a field service technician to diagnose and repair printers and multifunction devices across our Alabama location.

You will perform preventative maintenance, maintain equipment per manufacturer specifications, manage a territory of devices, and deliver outstanding customer service.

Qualifications

• Minimum of 2-3 years related experience, with certified training preferred.
• Desire and ability to work independently and reliably
• Must possess a valid driver’s license and clean driving record
• Strong time management and organization skills and self-motivator
• Basic computer knowledge MS Office (Excel, Microsoft Word, Outlook)
• Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, crawl, and work at floor level
• Work Location: Work from our AL location

Responsabilités

• Performing diagnostic repairs and preventative maintenance
• Maintaining equipment according to manufacturer’s specifications
• Managing an assigned territory of printer devices or MFP’s
• Maintaining an accurate assigned car stock of parts inventory
• Delivering exceptional customer service
• Contributing as a team player
• Must be able to work independently and possess strong time management

Connaissances

Field service experience

Driver's license

Customer service

Description du poste

Reach Technologies is an authorized service provider for Kyocera/Copystar, HP, Lexmark, Brother, Epson, and KIP

Reach has offices in GA, FL, TN, AL, WV/OH with our Corporate Office in Buford, GA.

Reach sells hardware, copiers, printer and IT services, Office Supplies, Print/Promo, and mailing systems.

Duties

Performing diagnostic repairs and preventative maintenance

Maintaining equipment according to manufacturer’s specifications

Managing an assigned territory of printer devices or MFP’s

Maintaining an accurate assigned car stock of parts inventory

Delivering exceptional customer service

Contributing as a team player

Must be able to work independently and possess strong time management

Requirements

Minimum of 2-3 years related experience, with certified training preferred

Desire and ability to work independently and reliably

Must possess a valid driver’s license and clean driving record

Strong time management and organization skills and self-motivator

Basic computer knowledge* MS Office (Excel, Microsoft Word, Outlook)

Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, crawl, and work at floor level, and walk long distances

Work Location: Work from our AL location