Field Service Technician: Copiers, Printers & MFPs

Reach Technologies; Moody (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading service provider in Moody, Alabama, is looking for a technician to perform diagnostic repairs, maintain printer devices, and deliver exceptional customer service. Ideal candidates should have 2-3 years of related experience, a valid driver's license, and the ability to work independently. This role offers a dynamic work environment with opportunities to contribute to team success.

Qualifications

• Minimum of 2-3 years related experience, with certified training preferred.
• Strong time management and organization skills.
• Must possess a valid driver’s license and clean driving record.

Responsibilities

• Performing diagnostic repairs and preventative maintenance.
• Maintaining equipment according to manufacturer’s specifications.
• Managing an assigned territory of printer devices.

Skills

Diagnostic repairs

Customer service

Time management

Basic computer knowledge

Job description

Reach Technologies is an authorized service provider for Kyocera/Copystar, HP, Lexmark, Brother, Epson, and KIP

Reach has offices in GA, FL, TN, AL, WV/OH with our Corporate Office in Buford, GA.

Reach sells hardware, copiers, printer and IT services, Office Supplies, Print/Promo, and mailing systems.

Duties

Performing diagnostic repairs and preventative maintenance

Maintaining equipment according to manufacturer’s specifications

Managing an assigned territory of printer devices or MFP’s

Maintaining an accurate assigned car stock of parts inventory

Delivering exceptional customer service

Contributing as a team player

Must be able to work independently and possess strong time management

Requirements

Minimum of 2-3 years related experience, with certified trainingpreferred

Desire and ability to work independently and reliably

Must possess a valid driver’s license and clean driving record

Strong time management and organization skills and self-motivator

Basic computer knowledge* MS Office (Excel, Microsoft Word, Outlook)

Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, crawl, and work at floor level, and walk long distances

Work Location: Work from our AL location