Service Technician

Pella Corporation; Jacksonville (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading building materials company is seeking a Service Technician in Jacksonville, FL. This entry-level position involves inspecting, repairing, and adjusting windows and doors whilst maintaining a customer-focused approach. Ideal candidates are detail-oriented and able to diagnose product issues efficiently. Join us to deliver quality service to our customers.

Qualifications

• Responsible for providing quality service visits to inspect, repair, and adjust windows and doors.
• Diagnose product issues in the field and determine appropriate resolutions.
• Maintain a customer-focused attitude while ensuring timely and efficient service.

Job description

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Position Overview
The Service Technician is responsible for providing quality service visits to customers to inspect, repair, and/or adjust Pella windows and doors in the field. The Service Technician will diagnose product issues in the field, determine and perform the correct resolution, and communicate accordingly with customers and the internal service team. This position is responsible for ensuring all customer service calls are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Wholesale Building Materials

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