Service Technician

Pella Corporation; Newark (NJ); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Company truck

Company cell phone

Full benefits package

Health savings account

Flexible spending accounts

Life insurance

Disability insurance

401k with match

Paid vacation

Paid sick time

Paid holidays

Direct deposit

In-depth training

Pella Brand reputation

Job summary

Pella Corporation is seeking a Service Technician to service customers in the NJ and NY area. You will inspect, repair, and adjust Pella windows and doors in the field, diagnose issues, and communicate with customers plus the internal service team.

This full-time role follows a Monday–Friday schedule with a 7:00 AM start and requires general construction knowledge and a valid driver’s license. Join a team that delivers quality service visits, timely problem resolution, and a strong

Qualifications

• Must have general construction knowledge.
• Must have a valid driver's license.

Responsibilities

• Inspect, repair and/or adjust Pella windows and doors in the field.
• Diagnose product issues in the field and perform correct resolutions.
• Communicate with customers and internal service team.
• Ensure all customer service calls are completed timely, accurately and efficiently.
• Maintain a customer-focused attitude.

Skills

General construction knowledge

Valid driver's license

Job description

Role Summary

The Pella New Jersey branch is seeking a window and door Service Technician to serve our customers in the NJ and NY area. The Service Technician is responsible for providing quality service visits to customers to inspect, repair and/or adjust Pella windows and doors in the field. The Service Technician will diagnose product issues in the field, determine and perform the correct resolution, and communicate accordingly with customers and internal service team. This position is responsible for ensuring all customer service calls are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude. This is a full-time position. Work schedule is Monday – Friday, with a 7:00 AM start time. Must have general construction knowledge and a valid driver's license.

Pella Corporation offers the following:

• Hourly pay rate starts at $28.79 with first increase after 6 months followed by annual increases
• Company truck
• Company cell phone
• Full benefits package which includes medical, dental, and vision begins the first of the month following start date
• Health savings and flex spending accounts
• Company paid life insurance
• Company paid short/long term disability insurance
• 401k with company match
• Paid vacation time
• Paid sick time
• Company paid holidays
• Direct deposit
• In-depth training program
• Solid reputation of the Pella Brand