Service Technician

United Site Services; Homestead (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate our service truck and travel to sites to service and pump portable restrooms or holding tanks. This role is central to our business and requires adherence to safety and DOT regulations.

The ideal candidate will have at least two years of commercial driving experience, a valid CDL, and strong time management, communication, and problem-solving skills. Physical endurance is important, as tasks may involve lifting up to 150 lbs.

Qualifications

• Minimum two years of commercial driving experience.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Drive service truck to locations to service/pump/clean portable restrooms and holding tanks.
• Perform duties in accordance with safety standards and DOT requirements.
• Handle physical tasks including lifting 50–150 lbs on a frequent basis.
• Interact with customers on-site to ensure service is performed to standards.
• Provide routing feedback to improve efficiency and customer satisfaction.
• Adjust routes as needed to meet customer needs.
• Plan for customer needs by discussing portable toilet requirements for current and future needs.

Skills

Time management

Customer service

Communication

Problem solving

Education

CDL

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid CDL.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.