Service Technician

United Site Services, Inc; Daytona Beach (FL); On-site; USD 38,000 - 64,000; Full time

Job summary

United Site Services, Inc. in Daytona Beach is seeking a Service Technician who operates a company service truck to service, pump, and clean portable restrooms and holding tanks, forming the heart of our service delivery.

The role requires driving to customer sites, complying with DOT and USS safety standards, performing heavy lifting up to 150 lbs, and delivering friendly, professional service that meets both current and future restroom needs for our customers.

Qualifications

• Two years minimum commercial driving experience.
• Excellent time management and communication skills.
• Strong customer service orientation.
• Ability to follow safety standards and procedures.

Responsibilities

• Drive service truck and perform portable restroom servicing.
• Pump, clean, and maintain portable toilets and holding tanks.
• Adhere to DOT and USS safety standards and procedures.
• Interact professionally with customers on-site and adjust routes as needed.

Skills

Commercial driving

Customer service

Time management

Communication

Safety standards

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.


• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.


• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.


• Conduct portable toilets servicing to USS 8 point service standard.


• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.


• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.


• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.


• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.


• Valid Driver License (CDL or non-commercial).


• Excellent time management, customer service and communication skills.


• Strong problem-solving and decision making skills.