Service Technician

United Site Services; Geismar (LA); On-site; USD 38,000 - 47,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck and service portable restrooms/holding tanks at customer sites. The role is central to our business and requires safe driving and efficient service on each route.

The ideal candidate has a CDL or non-commercial license, at least two years of commercial driving experience, and strong time management, communication, and problem-solving skills to meet customer needs and ensure service quality.

Qualifications

• Two years of commercial driving experience is required.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a company service truck in a safe manner per USS and DOT requirements.
• Service/pump/clean portable restrooms and holding tanks to USS standards.
• Interact with customers on-site to ensure services meet their expectations.
• Adjust routes as needed to meet customer needs.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to optimize efficiency and service quality.
• Discuss customer needs to plan current and future portable toilet services.

Skills

CDL or non-commercial license

Time management

Customer service

Communication skills

Problem solving

Decision making

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.