Service Technician (Heavy Equipment Diesel Technician)

RDO Equipment Co.; Phoenix (AZ); On-site; USD 37,195 - 61,992; Full time

Benefits offered by this job

Eligible for profit sharing

Comprehensive benefits package

Training and development opportunities

Job summary

A leading company in the construction equipment industry is seeking a Service Technician in Phoenix, AZ. This role involves diagnosing and repairing machinery, ensuring high-quality workmanship in a safe and professional manner. The ideal candidate will possess excellent mechanical and customer service skills, with opportunities for training and advancement within the organization.

Qualifications

• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
• Experience with hand and pneumatic tools is essential.
• Ability to assemble and perform maintenance functions on equipment.

Responsibilities

• Diagnose, inspect, recondition, repair, and service construction equipment.
• Document repairs and maintain a clean work area.
• Follow all safety rules and regulations while performing work assignments.

Skills

Mechanical skills

Customer service skills

Organizational skills

Strong oral and written communication

Strong computer skills

Education

Graduation from related diesel technology program

Tools

Trade-specific tooling

Job description

Up to a $5,000 Sign On Bonus!

**Terms and Conditions Apply**

This individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.

$27 – $45+ / hour

Compensation & Benefits:

• Eligible for profit sharing which is based on department profitability and individual performance
• Comprehensive benefits package
• Training and development, as well as opportunities to grow within the organization

Specific Duties Include:
• Diagnose, inspect, recondition, repair, assemble, and service construction equipment as assigned by the supervisor.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:
• Excellent mechanical skills
• Trade-specific tooling, including hand and pneumatic tools
• Strong computer skills
• Excellent customer service skills
• Ability to assemble and perform maintenance functions on equipment
• Strong oral and written communication skills
• Strong organizational skills
• Graduation from related diesel technology program preferred
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

#RDOService1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.