Service Technician

Tesla; Glen Allen (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their dynamic team. In this role, you will engage with cutting-edge automotive technology, performing both basic and advanced diagnostic and repair work. You'll collaborate with talented technicians and engineers, contributing to the mission of sustainable energy. The position offers comprehensive training, competitive pay, and a range of benefits from day one, including medical plans, flexible spending accounts, and employee discounts. If you have a passion for innovation and exceptional customer service, this opportunity is perfect for you.

Benefits

Medical plans with $0 payroll deduction

Dental and vision plans

401(k) with employer match

Employee discounts

Paid Holidays

Flexible Spending Accounts

Employee Assistance Program

Sick and Vacation time

Commuter benefits

Weight Loss and Tobacco Cessation Programs

Qualifications

• Ability to manage multiple priorities and meet deadlines.
• Evidence of a 'safety first' attitude.

Responsibilities

• Execute diagnostic and repair work on Tesla products.
• Collaborate with team to maximize repair efficiency.
• Document repairs and maintain shop equipment.

Skills

Diagnostic and repair work

Adaptability to new technologies

Customer service

Basic command of English

Proficiency in Excel and Word

Education

Section 609 Refrigerant handling certification

Tools

Hand tools

Power tools

Shop tools

Company-supplied laptop

Job description

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What To Expect

As a Tesla Service Technician, you become a vital part of our global team, working towards our mission of accelerating the world's transition to sustainable energy. At Tesla, you'll collaborate with some of the most brilliant technicians and engineers globally, engaging in cutting-edge automotive technology and working on the most advanced cars currently in production.

Our technicians are the cornerstone of every service location, and we rely on their expertise to continually enhance processes, delivering the best service and products to our customers. We are committed to supporting your professional growth through training programs and on-the-job experience. We seek candidates committed to delivering top-quality work, offering exceptional customer service, and actively contributing to our mission.

What You'll Do

1. Execute both basic and advanced diagnostic and repair work on all Tesla products.
2. Collaborate with team members to maximize repair efficiency and ensure exceptional product delivery, including vehicle cleaning and detailing.
3. Operate a variety of high-quality hand, power, and shop tools.
4. Utilize a company-supplied laptop for diagnostics and online training.
5. Accurately document repairs and inspect and maintain shop equipment, requesting replacements as necessary.
6. Provide direct feedback to Tesla's design and engineering teams to continuously enhance repair procedures and products.
7. Maintain a collaborative, inclusive, and respectful attitude in a dynamic environment.

What You'll Bring

1. Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities to meet deadlines.
2. Section 609 Refrigerant handling certification, preferred.
3. Evidence of a "safety first" attitude.
4. Basic command of the English language.
5. Proficiency in fundamental computer skills, including web browsing and standard applications such as Excel and Word.
6. Valid driver's license required.

Benefits

Compensation and Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits from day 1 of hire:

• Aetna PPO and HSA plans with 2 medical plan options with $0 payroll deduction.
• Family-building, fertility, adoption, and surrogacy benefits.
• Dental (including orthodontic coverage) and vision plans, both with options of $0 paycheck contribution.
• Company-paid HSA contributions when enrolled in the High Deductible Aetna medical plan with HSA.
• Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
• Company-paid Basic Life, AD&D, short-term and long-term disability insurance.
• Employee Assistance Program.
• Sick and Vacation time (Flex time for salaried positions), and Paid Holidays.
• Back-up childcare and parenting support resources.
• Voluntary benefits including: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight Loss and Tobacco Cessation Programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, Utilities

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