Field Service Technician - Northeast

Alfa Laval Inc.; Richmond (VA); Remote; USD 57,000 - 75,000; Full time

Job summary

An innovative company is seeking a Field Service Technician to provide 24/7 support for mechanical and electrical systems. This role involves troubleshooting, preventive maintenance, and training customer personnel on equipment operation. With a focus on teamwork and problem-solving, you'll be integral in ensuring optimal performance of vital technologies. Join a dynamic workplace that values diversity and offers competitive compensation tailored to your skills and experience. This is an exciting opportunity to grow your career while making a positive impact in the field.

Qualifications

• Minimum 2 years of relevant experience in mechanical and electrical systems.
• General knowledge of separators, decanters, and PLCs.

Responsibilities

• Troubleshoot and repair mechanical and electrical equipment.
• Perform preventive maintenance and emergency repairs.
• Train customer maintenance personnel on equipment operation.

Skills

Teamwork

Communication skills

Problem solving

Customer focus

Education

Associates degree or equivalent experience

Tools

Programmable Logic Controllers (PLCs)

Mechanical systems

Electrical systems

Job description

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

The Field Service Technician is available for 24/7 on call field service labor, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency.

This includes performing preventive maintenance, emergency and warranty repairs. Must be able to manage travel costs and operating expenses associated with field service visits. This is a remote position with preference (within 1 hour of): New York, NY; Philadelphia, PA; and Boston, MA.

There are multiple openings available for this position.

As a part of the team, you will:

• Troubleshoot and repair mechanical and electrical equipment on Separators, Decanters and Heat exchangers.
  
• Install, startup and shut down equipment in accordance with company and customer safety procedure in line with OSHA requirements.
  
• Perform trial test runs when work is completed to ensure performance rates and quality meet established specifications.
  
• Document services provided and parts used for invoicing purposes.
  
• Advise operators and customer line mechanics/ maintenance personnel of operating procedures for working safely around equipment.
  
• Perform preventive maintenance service calls on customer equipment.
  
• Assist customer maintenance personnel with technical and procedural troubleshooting techniques.
  
• Assist and train customer maintenance and supervisory personnel on how to operate equipment and perform maintenance tasks.
  

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What you know:

• Associates degree or equivalent experience
  
• Minimum 2 years of relevant experience, general knowledge of the following:
  
  • Separators or decanters.
    
  • Programmable Logic Controllers (PLCs) or processors.
    
  • Mechanical, electrical or technology.
    
• Teamwork.
  
• Communication skills.
  
• Problem solving.
  
• Customer focus.
  

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area.

What's in it for you?

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $57,000 to $75,000 yearly, plus target bonus, overtime eligible, and sales commissions.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer