Service Technician

United Site Services, Inc; Temple (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

United Site Services, Inc. seeks a Service Technician in Temple, TX to operate a service truck and service portable restrooms and holding tanks, ensuring safe, timely deliveries.

You will drive, pump, and clean, complying with USS and DOT safety standards, and assist customers on sites. Candidates should have at least two years of commercial driving experience and a valid license; strong communication and physical stamina are essential.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate service truck and drive to locations to service/pump/clean portable restrooms and holding tanks.
• Perform service in a safe manner complying with USS and DOT safety standards.
• Handle lifting/pushing 50–150 lbs repeatedly during shifts.
• Interact with customers on sites to ensure services meet their standards.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to improve efficiency and customer satisfaction.

Skills

Driving

Customer service

Time management

Communication

Problem-solving

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.