Service Technician

Atlas Copco; Dallas (TX); On-site; USD 85,962,000 - 103,155,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement plan

Paid time off

Life & Disability insurance

Paid training

Company vehicle

Laptop, cell phone, uniform

Generous leave policies

Job summary

Atlas Copco Compressors LLC is seeking a Service Technician to support our remote service operations around Dallas, TX. You will perform preventive maintenance, troubleshoot and repair air compressors, dryers, and related systems while ensuring excellent customer service.

You will install and commission compressor setups, attend Air Academy training, and work with senior technicians. This role requires traveling within a 1–2 hour radius of Dallas and may involve overnight stays.

Qualifications

• 1-2 years of technical experience in mechanical, maintenance, or electrical field.
• Experience with maintenance, overhaul, and repair of industrial equipment including electrical, hydraulics and/or pneumatics.
• Able to work independently and meet deadlines.
• Customer-focused and take ownership of meeting customer needs.
• Able to lift up to 50 lbs and work in industrial environments with temperature extremes.
• High School Diploma or equivalent; EPA Certification is a plus.
• Valid driver’s license and fluent in English.
• Residence within 30 minutes to 1 hour of the assigned territory; travel to Rock Hill, SC for paid training.

Responsibilities

• Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers and low pressure blowers.
• Set, install, and pipe compressor systems.
• Attend training at Air Academy and train with Senior Service Technicians.
• Promote safety procedures and proper PPE use.
• Provide high level of customer service and present options for repairs or upgrades.
• Complete all service-related documentation and service reports.
• Participate in rotating 24/7 on-call with travel to customer locations, including overnight travel.

Skills

Technical experience

Electrical knowledge

Hydraulics & Pneumatics

HVAC knowledge

Driver's license

Education

High School Diploma

EPA Certification

Job description

Your role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
• You will set, install, and pipe compressor systems.
• You will display the ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
• You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
• You will attend training at our Air Academy and train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
• You will be subject to random drug testing.

To succeed, you will need

• You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field. Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred. Experience in HVAC a plus.
• You are able to work independently and complete tasks within assigned deadlines.
• You are customer-focused and take ownership of meeting the customer's needs.
• You can use computers to complete work orders, ordering parts and training.
• You can supply all basic required tools.
• You will participate in occasional travel to Rock Hill, SC for paid training.
• You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.
• You have the ability to use computers to complete work orders
• A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
• You have a valid driver's license and are fluent in English.
• This position requires that you reside within reasonable commute (within 30 minutes to one hour) of the assigned territory. Proof of residency will be required.
• You have the ability to park a company issued, branded service vehicle at your place of residence without any restrictions.

In return, we offer

• Choose your career with us!

Drive your Career, Explore Opportunities, Realize your Passion . . Attractive Benefits Include

• Flexible benefits plan including medical, dental, and vision.
• Generous 401 (k) retirement plan match in addition to an automatic contribution.
• Competitive paid time off and sick time.
• Life & Disability insurance.
• Paid training
• Excellent paternal, adoption, and maternal leave.
• Equipped with a company vehicle, laptop, cell phone and uniform.
• $30hr - $36hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.

Job location

Remote position

This role is fully remote. You will be required to travel within a 1 - 2 hour radius surrounding Dallas, TX.

Contact information

Talent Acquisition Team: Joseph Coleman

Atlas Copco Compressors LLC is an equal opportunity employer and strictly prohibits discrimination against employees, applicants or any other persons involved in our operations on the basis of race, color, religion, national origin or ancestry, sex, pregnancy (including lactation, childbirth or related medical conditions), sexual orientation, gender identity or expression (including gender nonconformity and status as a transgender or transsexual individual), age, marital status, physical or mental disability, citizenship or immigration status, uniformed servicemember status, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Atlas Copco Compressors LLC also strictly prohibits harassment of employees, applicants or any other persons involved in our operations based on any of these protected categories. These protections apply to all employment decisions, including, but not limited to, recruitment, hiring, training, promotion, and compensation.