Compressor Air Field Service Technician

Atlas Copco; Appleton (WI); On-site; USD 38,572 - 39,950; Full time

Benefits offered by this job

Flexible benefits plan including medical, dental, and vision

Generous 401(k) retirement plan match

Paid training

Company vehicle, laptop, and cell phone

Job summary

Atlas Copco is seeking a Service Technician to enhance customer service in Appleton, WI. You will perform preventive maintenance and troubleshooting on air compressors, oversee installations, and travel within a 1-2 hour radius. A high school diploma, technical experience, and customer-centric skills are required. Benefits include flexible plans with medical coverage, a generous 401(k) match, and competitive pay of $28-$29/hr based on experience. This role offers remote flexibility with on-call responsibilities.

Qualifications

• 1–2 years of technical experience with industrial equipment.
• Ability to lift up to 50 lbs. regularly in industrial environments.
• Fluency in English and a valid driver’s license.

Responsibilities

• Perform routine preventive service and troubleshoot air compressors.
• Complete service-related documentation accurately.
• Communicate effectively with customers and Service Manager.

Skills

Technical experience in mechanical, maintenance, or electrical field

Customer-focused

Understanding of mechanics and electrical theory

Education

High school diploma or equivalent (certifications a plus)

Tools

Basic required tools

Job description

Your role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

Responsibilities

• Perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
• Set, install, and pipe compressor systems
• Display the ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits
• Pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• Communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• Completely fill out all service‑related documentation to include service reports, start‑up forms, warranty forms, oil sample forms, and parts return documents
• Attend training at our Air Academy and train with Senior Service Technicians
• Promote and practice proper safety procedures and correct use of personal protective equipment
• Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations
• Participate in a rotating 24/7/365 on‑call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
• Subject to random drug testing

To succeed

• 1–2 years of technical experience in the mechanical, maintenance, or electrical field. Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred. Experience in HVAC a plus.
• Be able to work independently and complete tasks within assigned deadlines
• Be customer‑focused and take ownership of meeting the customer's needs
• Use computers to complete work orders, ordering parts and training
• Supply all basic required tools
• Participate in occasional travel to Rock Hill, SC for paid training
• Be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. Have a basic understanding of mechanics and electrical theory
• Use computers to complete work orders
• Have a high school diploma or equivalent (certifications are a plus, EPA Certified)
• Have a valid driver’s license and be fluent in English

In return

• Attractive benefits include:
  • Flexible benefits plan including medical, dental, and vision
  • Generous 401(k) retirement plan match in addition to an automatic contribution
  • Competitive paid time off and sick time
  • Life & disability insurance
  • Paid training
  • Excellent paternal, adoption, and maternal leave
  • Company vehicle, laptop, cell phone and uniform
  • $28–$29/hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost‑of‑living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day

Job location

Remote position. This role is fully remote. You will be required to travel within a 1–2 hour radius surrounding Appleton, WI

Contact information

Talent Acquisition Team: Sowmya Prativadi

Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.