Service Technician

CleanFreak.com; Charlotte, Northern (NC, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

PTO after 30 days

401(k) with match

No evenings or weekends

Job summary

Kelsan in Charlotte, NC is seeking a Service Technician to service and maintain pressure washers and floor care equipment for commercial clients. You will perform on-site repairs, diagnose issues, install new equipment, and maintain service records while traveling locally in a company vehicle.

The role emphasizes customer service, independent work, and a supportive team environment with no evenings or weekends.

Qualifications

• Mechanical or electrical service experience preferred.
• Valid driver’s license and clean driving record.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and manage time effectively.
• Excellent communication and customer service skills.

Responsibilities

• Perform on-site service, maintenance, and repairs on pressure washers and floor care machines.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Install new equipment and ensure proper setup and functionality.
• Maintain accurate service records and communicate updates to internal teams.
• Provide exceptional customer service and represent Kelsan professionally in the field.
• Travel locally to customer sites using a company-provided service vehicle.

Skills

Troubleshooting

Customer service

Independent work

Time management

Communication skills

Tools

Diagnostics tools

Job description

Description

Join a company that values your technical skills and puts you on the path to long-term success. Kelsan, a 4th-generation family-owned leader in distribution and equipment services, is seeking a Service Technician to support our growing customer base in the Charlotte area. This role focuses on servicing and maintaining pressure washers and floor care equipment for commercial clients across multiple industries.

Main Responsibilities: other duties may be assigned

• Perform on-site service, maintenance, and repairs on pressure washers and floor care machines (e.g., scrubbers, vacuums, extractors)
• Diagnose mechanical and electrical issues and implement effective solutions
• Install new equipment and ensure proper setup and functionality
• Maintain accurate service records and communicate updates to internal teams
• Provide exceptional customer service and represent Kelsan professionally in the field
• Travel locally to customer sites using a company-provided service vehicle

Qualifications:

• Mechanical or electrical service experience preferred
• Valid driver’s license and clean driving record
• Strong troubleshooting and problem-solving skills
• Ability to work independently and manage time effectively
• Excellent communication and customer service skills
• Willingness to learn and grow within a supportive team environment

Why Kelsan?

• Competitive pay and benefits package
• Medical, dental, vision, PTO, 401(k) with discretionary employer match
• Paid time off after just 30 days
• No evenings or weekends
• Family-owned culture with long-term stability and growth opportunities