Service Technician

Kelsan, Inc; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with discretionary employer 0%?

Job summary

Kelsan, Inc. is seeking a Service Technician to support our Charlotte-area clients, focusing on servicing and maintaining pressure washers and floor care equipment for commercial customers.

The role involves on-site service, installation, and customer-facing duties with a company-provided vehicle. Qualified candidates should have mechanical or electrical service experience, a valid driver's license, and strong troubleshooting and communication skills.

Qualifications

• Mechanical or electrical service experience preferred.
• Valid driver’s license and clean driving record.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and manage time effectively.
• Excellent communication and customer service skills.
• Willingness to learn and grow within a supportive team environment.

Responsibilities

• Perform on-site service, maintenance, and repairs on pressure washers and floor care machines (e.g., scrubbers, vacuums, extractors)
• Diagnose mechanical and electrical issues and implement effective solutions
• Install new equipment and ensure proper setup and functionality
• Maintain accurate service records and communicate updates to internal teams
• Provide exceptional customer service and represent Kelsan professionally in the field
• Travel locally to customer sites using a company-provided service vehicle

Skills

Mechanical service experience

Electrical service experience

Driver's license

Troubleshooting

Communication skills

Time management

Job description

Description

Join a company that values your technical skills and puts you on the path to long-term success. Kelsan, a 4th-generation family-owned leader in distribution and equipment services, is seeking a Service Technician to support our growing customer base in the Charlotte area. This role focuses on servicing and maintaining pressure washers and floor care equipment for commercial clients across multiple industries.

Main Responsibilities: other duties may be assigned

• Perform on-site service, maintenance, and repairs on pressure washers and floor care machines (e.g., scrubbers, vacuums, extractors)
• Diagnose mechanical and electrical issues and implement effective solutions
• Install new equipment and ensure proper setup and functionality
• Maintain accurate service records and communicate updates to internal teams
• Provide exceptional customer service and represent Kelsan professionally in the field
• Travel locally to customer sites using a company-provided service vehicle

Qualifications:

• Mechanical or electrical service experience preferred
• Valid driver’s license and clean driving record
• Strong troubleshooting and problem-solving skills
• Ability to work independently and manage time effectively
• Excellent communication and customer service skills
• Willingness to learn and grow within a supportive team environment

Why Kelsan?

• Competitive pay and benefits package
• Medical, dental, vision, PTO, 401(k) with discretionary employer match
• Paid time off after just 30 days
• No evenings or weekends
• Family-owned culture with long-term stability and growth opportunities