Field Service Technician (San Antonio)

Alfred Kärcher SE & Co. KG; San Antonio (TX); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid holidays

Generous PTO

HSA / FSA

401K matching

Disability insurance

Job summary

Alfred Kärcher SE & Co. KG is seeking a Field Service Technician in Texas to install, repair, and troubleshoot industrial cleaning equipment at customer sites, delivering on-site service excellence and customer training.

This role requires a high school diploma or equivalent and hands-on experience with diesel engines or heavy equipment, plus a valid driver’s license and willingness to travel locally. You will work with a professional team to keep equipment running at peak performance.

Qualifications

• High school diploma or equivalent required; technical certification desirable.
• Proven hands-on repair and maintenance experience with automobiles, diesel engines, military vehicles, or heavy equipment.
• Strong electro-mechanical and small engine skills; basic electrical knowledge (AC/DC).
• Valid driver’s license with clean record; PC literacy for reporting.

Responsibilities

• Deliver on-site service by installing, repairing, and troubleshooting commercial cleaning equipment at customer locations.
• Maintain van inventory, complete cycle counts, and submit daily work orders and timesheets.
• Communicate with Dispatch Center; identify opportunities for additional service revenue.
• Ensure safe operation of company vehicles and professional representation at customer sites.

Skills

Customer service

Troubleshooting

Communication

Time management

Education

High school diploma or equivalent

Tools

Auto mechanics tools

Electrical testing tools

Hydraulic tools

Job description

The salary range for this position is $27.00 to $31.00 hourly depending on experience

The deadline to submit applications is initially set for Monday August 31,2026 However, the application period is subject to potential extensions or closure at any time without prior notice, especially once a sufficient pool of qualified applicants has been obtained.

At Kärcher, we don't just fix equipment—we deliver the "WOW" experience by keeping world-class cleaning technology running at peak performance. As aField Service Technician, you are the face of Kärcher at customer locations, installing, repairing, and troubleshooting industrial machinery while delivering elite customer service directly on site.

This is how you WOW:

Deliver On-Site Service Excellence: Drive to customer locations to install, repair, and perform advanced troubleshooting on commercial cleaning equipment, while training customer personnel on proper machine maintenance.

Manage Field Operations & Documentation: Satisfy all aspects of service calls, maintain van inventory accuracy, perform bi-monthly cycle counts, and submit daily work orders, timesheets, and parts replenishment requests.

Protect Company Assets: Safely operate and maintain assigned company vehicles (van/truck/trailer) and specialized tools, presenting a clean, professional image at all customer sites.

Proactive Communication & Revenue: Maintain responsive, daily communication with the Dispatch Call Center, deliver top-tier service interactions, and identify opportunities for additional service revenue.

It would be WOW if you would bring this in:

Academic & Technical Foundation: High school diploma or equivalent required; Auto Mechanic, Diesel, or technical certification is highly desirable.

Hands-On Experience: Proven track record in repair and maintenance of automobiles, diesel engines, military vehicles, or heavy equipment, combined with advanced troubleshooting skills on commercial machinery.

Technical Toolbox: Strong electro-mechanical and small engine skills, basic electrical knowledge (AC/DC circuits), and familiarity with hydraulics, welding, torching, or metal fabrication.

Communication & Math Skills: Ability to read/write technical reports, interpret safety manuals, speak effectively before clients, and calculate rates, ratios, percentages, and measurements.

Licensing & Computer Savvy: Valid driver’s license with a clean driving record, proficiency with PCs for job reporting, and the self-starter drive to work independently or in a team.

Medical, Dental, and Vision plan

Paid Holidays (11 per year)

Generous Paid Time Off (PTO) for non-exempt employees / Flexible PTO for exempt employees

HSA, FSA, and 401K matching plans

Paid sick time, as well as short- and long-term disability insurance

Work Environment & Physical Demands:

This position operates primarily in customer locations, service vehicles, and parts rooms with minimal office time. Frequent local travel is required. Physical demands require the ability to regularly lift and move up to 100 pounds, stand, kneel, crouch, and operate heavy tools and machinery safely across varied client environments.

Kärcher is an Equal Opportunity / Aff.../M/F/Disabled/Veteran.

So:

Together towards a clean world.

At Kärcher, a team of 15,330 people in 80 countries is working together to make the world a cleaner place. As a family company with a focus on sustainability, we firmly believe that the important things in life need extra care to ensure they stand the test of time and preserve their value in future too. We offer WOW solutions around the world for cleaning and care. In the everyday and in the extraordinary. With WOW products and WOW services.