Service Technician - Technology Products

Stallion Infrastructure Services, Ltd.; Williston (ND); On-site; USD 45,000 - 60,000; Full time

Job summary

Stallion Infrastructure Services, Ltd. is seeking a Service Technician I to install, configure, and repair communication and surveillance systems for remote field sites. You will support mobile cellular, wireless, satellite equipment, IP cameras, and NVRs while delivering hands-on technical support.

The role requires ability to troubleshoot, work independently, and maintain strong customer satisfaction. You will travel as needed, lift up to 60 lbs, and use Outlook, Excel, and Word daily.

Qualifications

• Two-year vocational or technical program completed.
• 1–2 years of experience in surveillance, communications, or related low-voltage installation work.
• Knowledge of low-voltage systems and basic networking concepts.
• Familiarity with IP-based cameras and VMS.

Responsibilities

• Install, configure, and repair communication systems.
• Support surveillance systems including IP cameras and NVRs.
• Configure and troubleshoot networking, telephony, and satellite equipment.
• Perform routine maintenance and system checks.
• Communicate progress to customers, project managers, and management.
• Crosstrain and collaborate with additional field operations as required.

Skills

Low-voltage systems

Basic networking concepts

Troubleshooting

Customer service orientation

Microsoft Outlook

Microsoft Excel

Microsoft Word

Valid driver’s license

Willingness to travel

Education

Two-year vocational/technical program

Equivalent field experience

Tools

Video Management Systems (VMS)

IP cameras

NVRs

Satellite equipment

MS Outlook

MS Excel

MS Word

Job description

The Service Technician I executes the setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. This position provides field support for technology products such as communications and networked surveillance equipment. It requires hands-on technical skills, strong troubleshooting ability, and a customer-first attitude.

Role Priorities / Responsibilities

• Install, configure, and repair communication systems. Including: mobile cellular communications equipment, wireless network products, and satellite equipment (e.g., PBX, modems, routers, satellite terminals, and hard-wired connections).
• Support maintenance and repair of surveillance systems including IP cameras, NVRs, and supporting powered components.
• Configure and troubleshoot network, telephony, and satellite terminal-related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Crosstrain and collaborate with additional field operations as required.

Essential Knowledge, Skills And Abilities

• Knowledge of basic networking concepts and low-voltage systems.
• Familiarity with various Video Management Systems (VMS) and IP-based cameras.
• Ability to work independently or with minimal remote guidance.
• Strong troubleshooting and problem-solving skills.
• Excellent attention to detail and strong customer service orientation.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Valid driver’s license and acceptable driving record.
• Ability to lift up to 60 lbs and travel as needed.

Education Or Certification Required (if Applicable)

• Training from a two-year vocational or technical program or equivalent field experience.
• 1–2 years of experience in surveillance, communications, or related low-voltage installation work.

Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.