Window & Door Service Technician

Window World Twin Ports; Duluth (MN); On-site; USD 34,000 - 44,000; Part time

Benefits offered by this job

Free food & snacks

Free uniforms

Advancement opportunities

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Window World Twin Ports is seeking an experienced Service Technician to join our growing team in Duluth, MN. This part-time role (20-30 hours per week) offers a pathway to full-time as the service department expands, with a competitive hourly rate and bonus opportunities.

You will complete service and warranty repairs on windows and doors, troubleshoot issues, and occasionally install windows or doors when repairs require it.

Qualifications

• Experience completing service and warranty repairs on windows and doors.
• Strong troubleshooting and problem-solving skills.
• Excellent craftsmanship and attention to detail.
• Friendly, professional communication with customers.

Responsibilities

• Complete service and warranty repairs on windows and doors.
• Diagnose and resolve installation or product-related issues.
• Perform occasional window and door installations when repairs require.
• Communicate professionally with homeowners and provide an outstanding customer experience.
• Represent Window World with professionalism, courtesy, and attention to detail.
• Document completed work and communicate service findings with the office.

Skills

Window/door service experience

Job description

Benefits:

• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Window World Twin Ports Region

is looking for an experienced Service Technician to join our growing team. If you take pride in quality workmanship, enjoy solving problems, and believe in treating customers the right way, we'd love to talk with you.

This position starts as part-time (20-30 hours per week) with the expectation of quickly growing into a full-time role as our service department continues to expand.

What You'll Do

• Complete service and warranty repairs on windows and doors.
• Diagnose and resolve installation or product-related issues.
• Perform occasional window and door installations when repairs require.
• Communicate professionally with homeowners and provide an outstanding customer experience.
• Represent Window World with professionalism, courtesy, and attention to detail.
• Document completed work and communicate service findings with the office.

What We're Looking For

• Previous window and door service or installation experience is required.
• Strong troubleshooting and problem-solving skills.
• Excellent craftsmanship and attention to detail.
• Friendly, professional communication with customers.
• Self-motivated and able to work independently.
• Valid driver's license with a clean driving record.

Compensation & Benefits

• $25.00-32.00 per hour, depending on experience.
• Performance bonus opportunities based on:
  • First-time fix rate
  • Customer satisfaction
  • Low callback rate
  • Productivity
• Flexible part-time schedule (20-30 hours per week).
• Opportunity to grow into a full-time position.
• Supportive, family-oriented team environment.
• The opportunity to help build and shape a growing service department.

Why Join Window World?

We believe service work is about more than fixing windows and doors- it's about taking care of people. Our goal is to provide every homeowner with an exceptional experience, and we're looking for someone who takes pride in solving problems the right way the first time.

If you're an experienced service technician who enjoys troubleshooting, values quality workmanship, and wants to grow with a company that appreciates great people, we'd love to hear from you.