Service Technician

United Site Services, Inc; Abilene (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

United Site Services, Inc. in Abilene, TX, is seeking a Service Technician to operate a service truck and service portable restrooms and holding tanks in the Abilene area.

The role requires a CDL or non-commercial license, at least two years of commercial driving experience, and strong communication and customer service skills. You will follow DOT safety standards, work safely, and provide routing feedback for efficient service.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate service truck and drive to service locations.
• Service portable restrooms and holding tanks according to 8-point standard.
• Interact with customers to ensure services meet standards.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to improve efficiency.
• Plan routes to meet current and future customer needs.

Skills

Commercial driving

CDL / license

Customer service

Time management

Communication

Problem solving

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business. This position will report to our Abilene branch but service the Lubbock area.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.