Service Team Leader: Growth, Training & Flexible Scheduling

Meijer Inc.; Auburn Hills, Northern (MI, KY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is hiring for a store leadership role in Michigan. The position plans, directs, and supervises team members, mentoring and coaching to meet customer service and sales goals while maintaining Meijer standards.

The role emphasizes staffing decisions, discipline, and training to ensure prime shopping hours and product presentation align with company policies. A focus on safe, reliable operations is essential.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.

Job description

Meijer Inc. is hiring for a store leadership role in Michigan. The position plans, directs, and supervises team members, mentoring and coaching to meet customer service and sales goals while maintaining Meijer standards.

The role emphasizes staffing decisions, discipline, and training to ensure prime shopping hours and product presentation align with company policies. A focus on safe, reliable operations is essential.