Service Team Lead - Field Ops & Growth

Convergint; Alexandria Township (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

Convergint is seeking a full-time Service Specialist Supervisor to lead and develop the Service Specialist team, ensuring safe and efficient field operations. You will oversee work orders, CSP scheduling, inspections, troubleshooting, and repairs while maintaining quality, budgets, and on-time delivery.

This role supports a culture of customer satisfaction and continuous improvement. Join a dynamic organization committed to equal opportunity employment and professional growth as Convergint

Responsibilities

• Supervise Service Specialist team and drive colleague development and performance management.
• Oversee work orders and CSP scheduling, inspections, troubleshooting, and repairs.
• Ensure services are delivered within budget, on time, and with high customer satisfaction.
• Implement quality assurance and safety practices within the Service Specialist Team.

Job description

Convergint is seeking a full-time Service Specialist Supervisor to lead and develop the Service Specialist team, ensuring safe and efficient field operations. You will oversee work orders, CSP scheduling, inspections, troubleshooting, and repairs while maintaining quality, budgets, and on-time delivery.

This role supports a culture of customer satisfaction and continuous improvement. Join a dynamic organization committed to equal opportunity employment and professional growth as Convergint